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Royal Hotel

267 Anton Lembede Street, Durban City Center, Durban, South Africa 4000 (Show on map)

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"Food was okay. view of the esplanade was great. decor..."

  • Ashlee, South Africa
  • April 5, 2015
  • Area: Durban City Center
  • Rooms : 204

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Room Types
Max
Rates
Deluxe Double Or Twin - Free Wi-Fi
Executive Suite - Free Wi-Fi
Deluxe Double or Twin
Executive Suite

 

When would you like to stay at this hotel?


Photos of Royal Hotel

Royal Hotel Durban - Guest Room
Guest Room
Royal Hotel Durban - Guest Room
Guest Room
Royal Hotel Durban - Guest Room
Guest Room
Royal Hotel Durban - Guest Room
Guest Room
Royal Hotel Durban - Guest Room
Guest Room
Royal Hotel Durban - Harbour View
Harbour View
Royal Hotel Durban - Exterior
Exterior
Royal Hotel Durban - Exterior
Exterior
Royal Hotel Durban - Exterior
Exterior
Royal Hotel Durban - Royal 21st Floor Pool and Gym
Royal 21st Floor Pool and Gym
Royal Hotel Durban - Restaurant
Restaurant
Royal Hotel Durban - Reception
Reception
Royal Hotel Durban - Interior
Interior
Royal Hotel Durban - Interior
Interior
Royal Hotel Durban - Interior
Interior
Royal Hotel Durban - Interior
Interior
Royal Hotel Durban - Interior
Interior
Royal Hotel Durban - Interior
Interior
Royal Hotel Durban - Conference and Meeting Facilities
Conference and Meeting Facilities
Royal Hotel Durban - Function Venue
Function Venue
Royal Hotel Durban - Facilities
Facilities
Royal Hotel Durban - Hotel Surroundings
Hotel Surroundings
Features of Royal Hotel
Facilities

24-hour front desk

airport transfer

babysitting

bar

car hire

car park

coffee shop

elevator

express check-in/check-out

facilities for disabled guests

laundry service

meeting facilities

newspapers

restaurant

room service

safety deposit boxes

salon

shops

smoking area

tours

 
Sports and Recreation

fitness center

massage

outdoor pool

sauna

spa

squash courts

Internet

Wi-Fi in public areas

  
Parking

car park

  
Languages Spoken

English

  

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Situated in Durban City Center, Royal Hotel is the perfect place to experience Durban and its surroundings. With its location just 1.00 Km from the city center and 35.0 Km from the airport, this 4-star hotel attracts numerous travelers each year. Visitors to the hotel can take pleasure in touring the city's top attractions: Art Gallery, Natural Science Museum, City Hall.

Take advantage of a wealth of unrivaled services and amenities at this Durban hotel. A selection of top-class facilities such as 24-hour front desk, facilities for disabled guests, express check-in/check-out, Wi-Fi in public areas, car park can be enjoyed at the hotel.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find internet access – wireless, non smoking rooms, air conditioning, desk, telephone. The hotel's fitness center, sauna, outdoor pool, spa, massage are ideal places to relax and unwind after a busy day. Whatever your purpose of visit, Royal Hotel is an excellent choice for your stay in Durban.
Situated in Durban City Center, Royal Hotel is the perfect place to experience Durban and its surrou ... see more
Children and extra beds:
Children 0-3 year(s)
Must use an extra bed

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
460 ZAR

Check-In From
:00 PM

Check-Out Until
10:00 AM

Distance from City Center
1.00 Km

Distance to Airport
35.0 Km

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
16

Number of Restaurants
2

Number of Rooms
204

Room Voltage
220

Time to Airport (Minutes)
35

Royal Hotel Durban - Food, drink and entertainment Restaurants
With six unique restaurants and a choice of three upmarket cocktail venues, The Royal offers something for every taste - from the casual to the superlative. Together, The Royal's dining venues offer dining of an international standard, from classic cuisine to creative light meals.

Recent customer comments

Filter by Traveler Type

 

Very Good

7.6

based on
161 reviews

Value for Money
7.9
Location
7.8
Staff Performance
7.7
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (161)
Sort by:
Linda C. Families with young children South Africa, April 5, 2015
What a pleasant surprise- enjoyed the stay.

Clean and spacious. The view. Staff were very helpful
10
Thank you to all staff for making this experience a life time to remember. Everybody was friendly and the rooms were clean, comfortable and spacious. I will go there again on a unplanned visit and a visit for a few days as a break away. The hotel is one of the best memories for us all.
Ashlee B. Couples South Africa, April 5, 2015
total disgust

Food was okay. view of the esplanade was great. decor around the hotel was good.
4
1st of all our booking was done and paid for I.e. double bed room at full price for 2. CHECK in is from 2pm. we arrived at 3pm and staff claim there is no manager on site. They advised they will make a plan. After a further hour the ordeal got worse. The horrific conditions follow. 1. Nobody assisted with bags. 2.waited 15 minutes for a lift. 3.room key tag had to be inserted more than five times before door opened. 4.There were 2 single beds pushed together with a gap between them. 5 .The air conditioning did not work and the service man had no way of fixing the ancient device!!! Nb.this was my only additional request other than the blanket. 6.no extra blanket as per my request. 7.the dstv channels sis not have sound. 8.witnessed staff shouting at patrons. 9.writing pad with no pen in room. 10. The hotel dedicated parking level was full ..had to park on the isolated 12th floor of the parking building were no guards were present at night. 11. Had to pay an additional R45 for parking. 12. No ashtray in a smoking room. 13. No hairdryer. 14. No directory or menu in room for any of the hotels services. 15. No manager or hotel owners details provided. It brings me great concern that the hotel manages itself and its patrons in such a horrid way. Under new ownership I hope it can be salvaged and saved from certain doom. As someone who travels vastly and frequently I rate it not more than 2 stars. (SAD FACE)
Salminah M. Couples South Africa, March 22, 2015
Perfect

Friendly staff, Clean Rooms and Affordable
9.7
It was a perfect stay. My partner and I really had a wonderful time. next time we visit Durban again, we will definitely stay at The Royal Hotel again.
Trevor K. Couples South Africa, March 13, 2015
One night stay

The room was comfortable and the hotel is near the harbour. The view from our hotel window was good.
7.3
The room was comfortable but the food was very disappointing. The main dining room was closed and there was a very limited selection in the coffee shop. We asked for roast lamb but it was unavailable, and the wine we wanted was also not available. Our meal was mediocre, at best.
Banele B. Business travelers South Africa, March 7, 2015
survey of royal hotel

Quick response at the reception as well as the nice oats for breakfast
8.3
Great as usual
Linda G. Couples South Africa, March 1, 2015
to date best accommodation by far

breathtaking view at night, pleasant staff, comfortable and spacious room incl. bath and toilet
9.3
I would rate over and above all my stays at the beachfront
Zamadonda X. Couples South Africa, March 1, 2015
appalled at the dilapidated hotel
5.7
not pleasant at all. initially when i was assigned a room, the tv didn't work and it faced dull set of buildings, when i was moved to another room, the towel in the bathroom stank badly! the drainage of the shower was terrible as you pretty much swam in the water, the room wasn't cleaned at all on saturday 28th feb,after i even asked mr shezi at reception to arrange for it to be cleaned when i left around 12 midday. i came back to a dirty room. on sunday,i needed an iron, well, after waiting for about 45 minutes, the iron was finally brought as i was on my way out - with a demand of a r50 hiring fee! apparently the hotel only had one iron available! on saturday,whilst paying at the umvoti toll plaze, i was phoned and reminded that i had just left the dining hall after having breakfast-which was a complete error as i hadn't even had breakfast there. this hotel was fine in the past,but it has really gone down - a lot! when i reported all of these things, i was merely told "sorry" and then life went on. oh well, that's me and the royal hotel, no more in the future.
Gerard L. Groups South Africa, February 28, 2015
Durban Vibes

Excellent Room, Nice View and cousy beds
10
The stay was very restful. We spend most of the night partying at local clubs and had restful night afterwards. Please change your TVs to flat screens. The stuff was very helpful, the rooms were neat, and everything was perfect.
Tebogo L. Couples South Africa, February 16, 2015
Unhappy with staff service

Comfortable, clean, centrally located
4
I requested an iron on the first day of checking in and I had to ask 3 times and eventually had to leave an hour later when it was evident that my request was not going to be honoured. There was only 1 lady working at reception and we had to wait for close to 30 minutes before checking in and the lady was very defensive when we complained about the long wait.
Zunaid H. Couples South Africa, February 15, 2015
good hotel if you looking for something affordable

clean spacious rooms
6.7
Was a good stay ..nice clean spacious rooms .
< Previous page 1 - 10 of 161 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Durban Country Club
  • San Lameer Golf Course
  • Mount Edgecombe
  • Gateway Shopping Mall
  • International Convention Centre
  • Yachting and Cruises
  • uShaka Marine World
  • Pavilion Shopping Centre
  • Natal Playhouse
  • Natal Museum
  • Natal Sharks Board
  • Victoria Street Market
  • Phezulu Safari Park
  • The Golden Mile
  • Japanese Gardens
    Umgeni Bird Park


Directions
From King Shaka International Airport: From King Shaka International Airport head east on Mdloti St/D144. Take the ramp onto Outer Ring Rd/N2 - Partial toll road (ensure you have change for toll fees). Take the N3 exit toward Durban. Keep left at the fork to continue toward Western Freeway/N3 and merge onto Western Freeway/N3. Keep right at the fork and continue onto Dr A.B.Xuma Street/Commercial Road. Turn right at Dorothy Nyembe Street/Gardiner Street. Turn left at the 2nd cross street onto Dr Pixley Kaseme Street/West Street. Take the 1st right onto Samora Machel Street/Aliwal Street. Take the 1st right onto Anton Lembede St/Smith Street. Destination will be on the left.

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Customers like this hotel for:
Area recommended for:
  • beaches
  • business
  • shopping
Distance to airport:
  • King Shaka International Airport (27.8 Km)
Customer comments:
  • "Central location" , "Friendly staff" , "Good value for money"
Top attractions in the area:
  • Marine Parade Beach (1.5 Km / 18 min walk)
  • uShaka Marine World (2.1 Km / 26 min walk)
  • Sun Coast Casino (2.8 Km)
  • Moses Mabidha Stadium (3.4 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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