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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau

Recent customer reviews

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Very good


based on
11711 reviews

6196 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (11711)
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Darren M. Groups United Kingdom, June 1, 2014
Hotel was centrally located but service was poor

It took us over an hour to check in as staff were non exsistant. Checking out was even worse so we didint. I ordered some soft drinks at 2am as there was no mini bar and had to pay for them at the door. very bad service.
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Kan Y. Groups Singapore, May 31, 2014
Decent Hotel

Free shuttle to hotel, nearby eateries and toilet is clean
Location is average, located on a slope thus when you are walking back to hotel could be quite a chore. Overall for the price, its a decent place to stay.
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Wong L. Business travelers Hong Kong, May 30, 2014
location good

clean, location is good, food are fine
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Rainer D. Families with young children Philippines, May 28, 2014
Pleasant stay. Filipino staff are very helpful

, clean and recently renovated rooms , no so expensive room rates , very accommodating Filipino staff
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Cheung K. Solo travelers Macau, May 27, 2014
nice hotel in reasonable price

nice hotel in reasonable price, convenient location
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Chi W. Business travelers Hong Kong, May 27, 2014
A convenient city hotel

Clean, quiet and quick services.
Better than my last stay. I think the trainees at the front desk should be closely supervised.
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Wong K. Families with young children Malaysia, May 26, 2014
Clean, easy get Public Transport, Staff helpful

Clean, Staff Friendly, helpful
This is a very Clean hotel, Staff very friendly and helpful. But check in very slow.
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Aik S. Couples Malaysia, May 25, 2014
Highly recommend

Customer service
Very comfortable environment, very nice staff especially the bell boy
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Kit I. Groups Macau, May 25, 2014
valuable of money

good location
good quality restaurants, good location, close to city center, clean rooms
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Veronica Y. Couples Malaysia, May 24, 2014
Short but pleasant stay

Comfortable bed, clean room, shuttle available
It was a pleasant stay. Hotel room was spacious and bed was comfortable. Shuttle to major casinos is a plus point. Also close to 2 bus stops so transportation is not a problem. Within walking distance to Senado Square.
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