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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 380
Free Wi-Fi

Recent customer reviews

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Very Good


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9858 reviews

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All reviews (9858)
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Joan L. Groups Singapore, April 13, 2013
the staff are very friendly

the club is small but good enough for us to play
Great! When we first checked in, the counter staff was very fast and helpful to check in for our group. when we checked out, as there are 9 of us with luggages to go back to HKG, we were asked to queue up for the shuttle service, the staff (Alex) was very helpful and help us to be sitted in the bus before other passengers and also helped us to load our luggages...We appreciate such great service. Keep it up!
Man E. Families with older children Malaysia, April 13, 2013
Poor check in and staff is blur blur

have shuttle bus to terminal (free) and airport (pay)
toilet and bathtub stuff feel very uncomfortable.during check-in period the staff is not well in explanation on the booking of shuttle bus to airport.
Manoj A. Solo travelers India, April 13, 2013
just ok stay at the hotel . value for moneyl

friendly staff comfortable room and value for money
location did not like. 10/15 min steep walk to casino areas. no complementary wifi in rooms and just pickup from airport complementary rest one has to arrange on ur own and only 2 times in a day shuttle avlb for transfer to venetian casino
Yoke C. Couples Malaysia, April 13, 2013
Clean and big room, near town

clean room, friendly staff
Clean and big room, near restaurant and town
Elmer C. Families with young children Philippines, April 12, 2013
Excellent service

cleanliness, great assistance of concierge and bell boys, and courteous except for Chinese nationals
There should be an automatic transfer from Airport to the Hotel for free as part of the package
Fanny H. Couples Singapore, April 11, 2013
Staff with excellent command of english & service

Comfortable, Feels at home, Excellent staffs
The stay at the hotel was really good. The service of the staffs were excellent. They are very attentive and the room service was good especially it was raining on the morning when we were hungry. The food came fast and the coffee is excellent.
Cata N. Groups Australia, April 11, 2013
use a bit more english to help comunicate

room, location and transport facilities
Lee S. Business travelers China, April 10, 2013
highly recommend

good location, good service, comfortable room
The location is good. The banks and restaurants are within walking distance, so very convenient. The community it locates is clean and not crowded, moreover, it is on the uphill, so the air more fresh. There is a garden opposite to it, you can do morning exercise. The staff are friendly and polite. The breakfast buffet is rich, with good variety of choices.
Bo R. Solo travelers United States of America, April 10, 2013
good hotel

,food, clean, city
Soke M. Families with young children Malaysia, April 10, 2013

good service, clean room and friendly staff

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Royal Hotel MacauRoyal Hotel Macau - Deluxe KingRoyal Hotel Macau - Deluxe TwinRoyal Hotel Macau - Premier KingRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Suite BathroomRoyal Hotel Macau - BathroomRoyal Hotel Macau - AmenitiesRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ReceptionRoyal Hotel Macau - Hotel LobbyRoyal Hotel Macau - Lobby LoungeRoyal Hotel Macau - Shanghainese RestaurantRoyal Hotel Macau - Portuguese RestaurantRoyal Hotel Macau - Royal BakeryRoyal Hotel Macau - Meeting RoomRoyal Hotel Macau - BallroomRoyal Hotel Macau - Portuguese RestaurantRoyal Hotel Macau - Swimming PoolRoyal Hotel Macau - Swimming PoolRoyal Hotel Macau - Fitness Room

Customer Reviews - Royal Hotel, Macau