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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 380
Free Wi-Fi

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Very Good


based on
11021 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (11021)
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Tak Y. Business travelers Hong Kong, June 6, 2013
Room is good but Shuttle bus service sucks

Front desk staff, neat and tidy room. good Portuguese restaurant
Everything is fine except the shuttle bus service and the altitude of the Front Desk Manager. We waited for the shuttle bus in the Macau Ferry Pier. According the time table in their web-site, the bus will arrive in 15 minutes. We asked the other drivers to confirm the parking location of the hotel shuttle bus and waited. After at least 20 minutes, the light orange bus with the Hotel name printed on it arrived. We thought that they were just late. The bus passed in front of us and went. We thought that it want to park other space, and we watched it. It just leaving there without any intension to pick up guests! We complainted this to the Front Desk Manager after taking a taxi to the hotel. The Manager's altitude made us feel that he was just waken up. We arrived in the evening. This was a business trip and we left at 10:30pm without any reply from the Manager.
Choong N. Families with older children Malaysia, June 6, 2013
hotel price cheap but location no good. difficult

room clean, staff polite, hotel price cheap
staff good difficult to get taxi
Eng J. Families with young children Malaysia, June 5, 2013
Luxury and comfortable stay.

Direct access to casino, luxury comfortable room and value for money that i paid.
Hotel facilities was excellent, but some of the staff lack of smiling.
Sat H. Couples Hong Kong, June 5, 2013
geat location & frieindlyr

Conveniently located, nice staff, value for money
Choon H. Families with young children Singapore, June 5, 2013
Wonderful hotel with excellent shuttle services

Shuttle service, near to major attraction and cleanliness
Marilyn R. Groups Philippines, June 5, 2013

friedly staffs, clean, centrally located
it was excellent
Veekit K. Couples Thailand, June 5, 2013
A short trip at Macau

room staff and casino
Kian H. Couples Malaysia, June 5, 2013

Friendly, clean, comfort
value for money. nice location. friendly staff.. If I visit Macau again. I definately will stay this hotel again.
Woo K. Couples Malaysia, June 5, 2013
the best hotel in macau city

clean,in middle of city and fast service check in.
the best hotel in macau city.clean,in middle of city and fast service check in.
Ivy T. Groups Malaysia, June 4, 2013
still okay for staying this hotel.

Easy access to public transport, Good language skills, Clean room.

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Customer Reviews - Royal Hotel, Macau