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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau (Show on map)

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Royal Hotel Macau - Deluxe King Royal Hotel Macau - Fitness Room Royal Hotel Macau - Restaurant Royal Hotel Macau - Lobby Lounge Royal Hotel Macau - Coffee Shop/Cafe Royal Hotel Macau - Chinese Restaurant Royal Hotel Macau - Chinese Restaurant Royal Hotel Macau - Reception
Area: Macau City Number of Rooms: 380
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 11289 reviews

Value for Money
8.0
Location
7.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
6.9
All reviews (11289)
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Yew L. Families with older children Malaysia, July 12, 2015
Quiet&nice environment but unexpected as 5* hotel

Clean, quiet, the best and powerful shower
8
A good place to stay with quiet and nice environment. Near to Ruins of St. Paul.However, It is located on a slope which is not recommended for people who will travel with elderly. The overall score for this hotel is just okay for a five star hotel(Very good price for 5 star hotel though) - The room space is consider small for a 3 person room. For room service we actually have to WAIT for about 30mins for the crew to come up and set up the extra bed that we pre-ordered online. Wifi signal very weak in room. They only have 2 time slot (11am and 5:30pm to Venetian ONLY). They do have shuttle bus service to ferry terminal for every 30mins.(Would suggest them to mention on their website that they do not provide shuttle bus to airport).
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Debashis S. Families with older children India, July 10, 2015
Good location, affordable price, clean, own bus

Location - you can walk up to the Fort and Senado square. Has hotel bus to travel to Ferry terminal every 30 min. Two trips to the other island for Venetian Macau. Has many local dining places nearby.
8
Good. Stayed in a standard room at 12th floor - non-smoking one. Has a small swimming pool and a small fitness center. The park opposite is a great place to stretch out. You can reach the hotel from ferry terminal via hotel bus. We have not tried food as we tasted local flavors from local joints. Take back side room for quietness. Rooms are moderate in size. Has almost all modern facilities. WiFi inside the room is pretty weak.
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Sat H. Solo travelers Hong Kong, July 8, 2015
Still value for money even though.......

helper at the shuttle bus, the staff who open the hotel doors, reception staff
7
Yes, it was a promotional deal I got but the conditions of the room were slightly below expectations. There is room for improvement in this aspect. However, the staff’s manners and attitudes were fine and very always helpful.
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Jasmin A. Groups Philippines, July 7, 2015
Very nice

Staff ambiance
8.7
Very nice staff bery helpful
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William O. Families with older children Malaysia, July 7, 2015
Great experience

Cleanliness, polite staff and food
8
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Kevin J. Solo travelers United States of America, July 6, 2015
3 nights in Macau

Helpful staff, good location, walking distance to Sanada square.
8.3
I enjoyed my stay at the Royal. The concierge was very helpful.
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Beng Y. Groups Malaysia, July 6, 2015
Overrated 5 stars hotel

Location, location, and location
4.3
We booked a room for three person with an extra bed. When we were checking in at the front desk, the staff there was very unpolite. He kept on insisting we booked a room for two person only but we have showed him the booking ticket which has clearly shown it's 3 person with extra bed. When we went in the room, the extra bed was not set up yet and it's already past 8pm. The hotel hygiene was not that satisfactory. I am allergy to dust; hence, it makes me quite uncomfortable. Anyway, the location is very good as it is in walking distance to the major attractions.
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Kam Y. Families with older children Hong Kong, July 5, 2015
comfortable

swimming pool
7
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Emlitia L. Families with older children South Africa, July 1, 2015
Good Location and Value for money

Location, comfort and staff support.
9
It was pleasant. The Front Desk was very helpful with the trouble we experienced with the WiFi connection.
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Lau C. Couples Malaysia, July 1, 2015
Super patient staff

The staff is nice, friendly and helpful. The location is easy to find local nice food. The room is clean and comfortable.
8.3
Very pleasant.
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Royal Hotel MacauRoyal Hotel Macau - Premier KingRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Suite BathroomRoyal Hotel Macau - BathroomRoyal Hotel Macau - AmenitiesRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ReceptionRoyal Hotel Macau - Fado Portuguese RestaurantRoyal Hotel Macau - Swimming PoolRoyal Hotel Macau - Hotel ExteriorRoyal Hotel Macau - Royal BakeryRoyal Hotel Macau - Deluxe TwinRoyal Hotel Macau - Fado Portuguese RestaurantRoyal Hotel Macau - RestaurantRoyal Hotel Macau - RestaurantRoyal Hotel Macau - Deluxe KingRoyal Hotel Macau - Fitness RoomRoyal Hotel Macau - RestaurantRoyal Hotel Macau - Lobby LoungeRoyal Hotel Macau - Coffee Shop/CafeRoyal Hotel Macau - Chinese RestaurantRoyal Hotel Macau - Chinese RestaurantRoyal Hotel Macau - Reception

Customer Reviews - Royal Hotel, Macau

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