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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau

Recent customer reviews

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Very good


based on 11942 reviews

6303 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (11942)
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Rosa N. Groups Philippines, July 1, 2013
Nothing more, nothing less

easy to communicate with staff, access to public transportation, walking distance to world heritage sites
Save for a booking snafu, our stay at the Royal Hotel was issue-free. We were able to avail of the free airport to hotel shuttle and checked-in without difficulty. The staff quickly set-up the extra bed which was relatively comfortable (i had to stay in the extra bed and was well-rested when i woke up). With the extra bed, the room was a bit of a tight fit, but it wasn't too bad. The staff recommended a Thai restaurant that was open till 1am and we're very happy with the recommendation, so much so that we ate there twice during our three-day stay! There's a lot of Filipinos in the staff which means that they can easily communicate to the guests in English. They were also able to give us directions to the places we wanted to go to using public transportation which was a big help. If you don't mind walking, most of the World Heritage Sites can be reached by foot from the hotel.
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Maria S. Families with older children Singapore, July 1, 2013
Comfortable and Clean Room

Comfortable, Clean and 'Walkable' distance to attractions
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Olivia L. Groups Hong Kong, July 1, 2013
Good location

Good service , big room , casino
When we were checking in, the staff told us they upgrade our room. They let us choice a bigger room without wifi or smaller one with wifi. That is a good service.
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Tsz M. Families with older children Hong Kong, July 1, 2013
Located on mid-hill level, clean room

clean, good breakfast, affordable price
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Kai Y. Couples Hong Kong, July 1, 2013

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Yun C. Solo travelers Malaysia, June 30, 2013
good services provided by the staffs

clean,big room,friendly staffs
Highly recommend this hotel,valuable with the clean and big room,attentive staffs
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Mei L. Families with older children Malaysia, June 30, 2013
Centrally located hotel with friendly staffs

This hotel is located at the city centre. Walking distance to local attractions and restaurants. There is a very friendly concierge uncle who helped us a lot at the concierge.
Overall, this hotel meets my expectation. Will definitely stay here again when I re-visit Macau in the future.
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Anton T. Groups Indonesia, June 30, 2013
a good stay

clean, near shopping mall, mear casino
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Ernest C. Groups Singapore, June 30, 2013
Large, clean and comfortable room

The hotel is conveniently located near the ferry terminal, within walking distance to downtown and the room is large.
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Wai Y. Families with young children Hong Kong, June 30, 2013
Convenient location at city centre!

Clean, comfortable and convenient! It situates in the centre of Macau and we can easily access to different sight seeing place and dining places. There is a local park for children nearby.
Very nice hotel with comfortable and quiet environment yet it is convenient in terms of transportation and dining.
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