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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau

Recent customer reviews

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Very good


based on 11949 reviews

6306 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (11949)
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Thanatip S. Couples Thailand, May 19, 2013
Great, friendly staff with shuttle bus services.

Casino in the same building. Easy access to tourist attraction
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Matthias H. Couples Germany, May 19, 2013
Perfect place for discovering Macau

Well located for exploration of Macau's historical and modern sights
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Jason Y. Families with young children Malaysia, May 19, 2013
Average hotel

Free shutter bus to Jetty, Free shutter bus to Casino and friendly staff
We do not like this hotel. We experienced one of our towel was come with a piece of sharp thing look alike needle. Lucikly nobody was injured hence we did not pursue with Hotel. We do not wish to come back to this Hotel again.
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Chee W. Couples Malaysia, May 19, 2013

comfortable, clean, convenient.
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Tuan S. Couples Malaysia, May 19, 2013
Clean and large room, value for money!

Room, bathroom, bed, swimming pool.
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Andrew C. Couples Australia, May 19, 2013
not as good as in the past

not like before
I've stayed at Royal Hotel plenty of times before, but this time was given the smallest corner room without a desk. Sure, I checked in late at 10pm Saturday night but the room was prepaid and yet not reserved. Upon checkout I wanted to change money into smaller denominations and was told by receptionist that they "didn't have anything smaller".
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Hiu T. Families with older children Hong Kong, May 19, 2013
Reasonable price

1. Reasonable price 2. locates close to the urban area 3. Have shuttle bus
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Zhuo S. Couples China, May 19, 2013
Wonderful trip

Shuttle bus to ferry , various casino n airport ( per-booking required for airport),good location to walk around.
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Jeff Z. Business travelers China, May 19, 2013

clean, elegant, attitude
the lobby looks luxury! concierge service is very good, nice attitude. room is clean and tidy, though the beds are smaller than beds elsewhere, but this is the reality in HK and Macau. the lift is fast and cool. hotel bus is quite punctual, but not so convenient, when it stops at Wynn Casino stop, it's too far away from the hotel doors. there is one night, the wifi got problem, but frontdesk said engineer off-duty, he still come around to offer help in the room. good attitude of service!
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Noel C. Couples China, May 19, 2013
near the park

clean , tidy, good staff
Good experience to live in this hotel , convenience to find the shops and restaurant.
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