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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau (Show on map)

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Royal Hotel Macau - Deluxe King Royal Hotel Macau - Deluxe Twin Royal Hotel Macau - Premier King Royal Hotel Macau - Junior Suite Royal Hotel Macau - Junior Suite Royal Hotel Macau - Suite Bathroom Royal Hotel Macau - Bathroom Royal Hotel Macau - Amenities Royal Hotel Macau - Exterior Royal Hotel Macau - Exterior Royal Hotel Macau - Exterior Royal Hotel Macau - Reception Royal Hotel Macau - Hotel Lobby Royal Hotel Macau - Lobby Lounge Royal Hotel Macau - Shanghainese Restaurant Royal Hotel Macau - Portuguese Restaurant
Royal Hotel Macau - Royal Bakery Royal Hotel Macau - Meeting Room Royal Hotel Macau - Ballroom Royal Hotel Macau - Portuguese Restaurant Royal Hotel Macau - Swimming Pool Royal Hotel Macau - Swimming Pool Royal Hotel Macau - Fitness Room
Area: Macau City Number of Rooms: 380
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
9785 reviews

Value for Money
8.0
Location
7.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
6.9
All reviews (9785)
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Sze Y. Solo travelers Hong Kong, December 23, 2012
Great hotel but small room

service
8.3
it is not a expensive 5 stars hotel,the location is not nice but have shuttle bus between ferry and hotel. The room is small but the svc is nice.
Yiing C. Couples Malaysia, December 22, 2012
room features very nice

quite and comfortable area to stay
6.7
The hotel room is clean and nice and quite. It is spacious enough to place my 2 big luggage. Wifi is provided in the room. King size bed is very comfortable and big. The concierge team is always there standby to help. There is a free shuttle bus drives you to terminal ferry station and some casino destinations every half and hour. There is a huge and nice indoor swimming pool and gym! Negative points, the shower mat is very dirty. The reception and one of the chinese concierge staff is lack of knowledge of big festive information.On Dec 20 there is a festive day of Macau Special Administrative Region Establishment Day. The staffs don't even know the presence of this day. They don't even bother to check it out of any information for you. Just answered: sorry we don't know, we don't know, this is not a big festive. This national celebration was actually hold big performances right downhill of this hotel, at a big square. Overall the Philippines staffs were being very friendly and helpful.
Chee M. Couples Malaysia, December 22, 2012
Nice rooms and good service

good customer service, flexible with our requests
8.7
The staff were very friendly, and special mention goes to Abe at the concierge. He went beyond the normal service levels to fulfill a special request for us, and all this with a smile and nothing seemed too difficult! Nice clean rooms though not so sound proof, so would be better to choose a room further from the lift if you are a light sleeper
Colin T. Families with young children United Kingdom, December 22, 2012
Not quite a 5 star hotel but great location

Walking distance to most attractions and shuttle buses at casinos
8.7
I would guess my comments are reflected by many others. The same complaints about the shuttle bus connection, the wi-fi only working in the hotel lobby etc. But when you compare prices to other 5-star hotels, there's a big difference. For a one night stay close to town centre it's tops. They have an indoor swimming pool and a clean and tidy treadmill and static bike room. No excercise mats for stretching and no weights/weight machines of any kind. At the price. I'll be back.
Hotel Feature Tip: From the main Ferry Terminal take a shuttle bus to any major casino and get a taxi from there. This way you avoid the wait for the erratic Royal Hotel shuttle and the often long queue for taxis at the terminal. You can even walk from the Lisboa or Grand Lisboa (depending on how much luggage you have).
Sujin Y. Families with older children New Zealand, December 22, 2012
Good location

The friendly staff, easy location and free transport to ferry terminal
7
The room was quite basic and bed was hard but fine. The staff were very helpful and friendly and it is a good walking distance to all the attractions.
Hotel Feature Tip: Check out the free shuttles that take you to the casinos.
Tan B. Solo travelers Malaysia, December 21, 2012
Good location and friendly service

Reasonable price in a very good location and facilities
10
The staffs here are very nice and friendly. The location is considered good and easy to access the main tourist spots. The swimming pool and gym facilities quite good. Can find some famous good food in walking distance.
Chan A. Couples Canada, December 21, 2012
clean & quiet, service good

service
9.3
i have stay in this hotel , even after i have stay couple times through agoda. i am going to book again
Sightseeing/Attractions Tip: free traveller.
Yee P. Families with young children Malaysia, December 20, 2012
Great service and hotel

Good Location
8.7
If you are not intended to go to the casino, the hotel is a great place to stay. The tourist spots are mostly walking distance from the hotel. Good hotel services and the room is very comfortable. Free shuttle bus service to the hotel is provided by the hotel at the ferry pier.
Yee P. Couples Malaysia, December 20, 2012
Great location, comfortable room

Great Location
8.7
If you are not intended to go to the casino, the hotel is a great place to stay. The tourist spots are mostly walking distance from the hotel. Good hotel services and the room is very comfortable. Free shuttle bus service to the hotel is provided by the hotel at the ferry pier.
Yat K. Families with young children Malaysia, December 20, 2012
Peaceful hotel away from the casino crowds.

Location is great if you are looking for a quiet place away from the crowds.
7.3
The hotel facilities are nothing fancy befitting the 5-star rating but services provided by all levels of the hotel staff were 5-star. They were very courteous and extremely helpful. Good clean comfortable room is good value for the price I paid. The free bus shuttle service at half hour intervals to nearby major casinos and ferry station in the city is a definite plus. The hotel provide free wifi only at the lobby but broadband LAN connection is provided free in the room. Not too many food outlets within walking distance of the hotel.
Sightseeing/Attractions Tip: Catch the free bus shuttle from the hotel to the ferry station and get free bus connections to all major casinos in the city and Taipa.

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Royal Hotel MacauRoyal Hotel Macau - Deluxe KingRoyal Hotel Macau - Deluxe TwinRoyal Hotel Macau - Premier KingRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Suite BathroomRoyal Hotel Macau - BathroomRoyal Hotel Macau - AmenitiesRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ReceptionRoyal Hotel Macau - Hotel LobbyRoyal Hotel Macau - Lobby LoungeRoyal Hotel Macau - Shanghainese RestaurantRoyal Hotel Macau - Portuguese RestaurantRoyal Hotel Macau - Royal BakeryRoyal Hotel Macau - Meeting RoomRoyal Hotel Macau - BallroomRoyal Hotel Macau - Portuguese RestaurantRoyal Hotel Macau - Swimming PoolRoyal Hotel Macau - Swimming PoolRoyal Hotel Macau - Fitness Room

Customer Reviews - Royal Hotel, Macau

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