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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 380
Free Wi-Fi

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Very Good


based on
10929 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (10929)
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Trixhia Y. Couples Singapore, December 24, 2014
Surprise surprise

Hotel is absolutely value for money, great location and very clean
As mentioned, hotel is great for value and since my exploration of Macau is mainly by foot, the hotel location is spot on for me to venture to most of the places that I had intended to. After the second day which I had cut into the many back alleys around the hotel, it was even shorter distances to the places of interests and at the same time, many cafes or food carts are lined in those alleys which makes it just perfect to have my meals and they taste good too at a cheaper price. The hotel also has great services and the instant I step in I was greeted by a wonderful scent and check in was fast and smooth although there was quite a queue at the reception. Had requested extra pillows which was sent to us quite fast. Had to mention that the bed already had four huge pillows which I did not expect and I really had wonderful sleep throughout my three nights there. Two minors things which hotel can consider to improve was that I had arrive in Macau by the ferry and had difficulty locating the free shuttle bus berth to the hotel and can only find the berths for those major hotels. Perhaps they can consider just putting a small sign where the pick up point for hotel Royal is. Another is the service staff who had sent the pillows to my room was sort of grumpy which had sort of affected the wonderful experience from the first step into the hotel till into my room. However that did not really affected my ratings if you can see but those are the details which caused bumers in the whole experiences. I would definitely stay in this hotel if coming back for holiday.
Qi R. Couples Malaysia, December 23, 2014
Awesome Stay

Good Location, Friendly and Helpful Staffs, Clean Room
Chenghuan L. Business travelers Taiwan, December 22, 2014

Loh C. Families with older children Malaysia, December 21, 2014
never come back to stay
No good
Wei C. Couples Malaysia, December 21, 2014
Good Location

Location, Comfort, Near Town
Anne C. Families with young children Malaysia, December 20, 2014
Find that the counters staff are not friendly

Over all i still like the hotel
Kah W. Couples Singapore, December 20, 2014
Royal for the first time

Value for Money
As compared to Grand Lisboa (Old) this hotel is way better. The room is good and clean. They are understaffed which makes checking in/out slow. The location is a little off making it difficult to get taxis. A 10min walk gets you to Grand Lisboa. Good thing was it was easy to get a bus to Taipa area. I would come back if I had business on this side of the island.
Ka K. Business travelers Hong Kong, December 19, 2014
Clean and Tidy

Location, Price, Room
Close to town and Room is tidy
Yossi I. Families with young children Indonesia, December 19, 2014
Expensive meals

Close to Portuguese heritage, within walking distance to tourism spot, free shuttle bust to harbour
Breakfast is strictly for 2, so children is considered as adults. Room is big, bathroom amenities are excellent.
Ng C. Business travelers Hong Kong, December 18, 2014
classic hotel, nice location with good quality

quiet, good quality, friendly service
Apart from casinos and gambling places, this hotel is located at a local area where you can experience the real macau. It's a traditional and classic 5 star hotel, service and room facilities are well-designed. And staff are friendly. With such reasonable price, I'd highly recommend this hotel if you visit hotel for traveling purpose.

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