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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 380
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
9506 reviews

Value for Money
8.0
Location
7.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
6.9
All reviews (9506)
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Cheang Y. Couples Malaysia, September 8, 2012
value for money

friendly and helpful staffs at conceige counter
7.3
takes 15-20mins walking to shopping district.shuttle bus stop at macau ferry terminal and from there change to other shuttles to others casinos and hotels.
Michelle H. Groups Singapore, September 8, 2012
Service was awesome

Extremely clean with great shuttle services to certain areas
9
They had many shuttle services to various hotels and fisherman wharf, however, there was no shuttle bus to the city centre, where most of the shopping were at. Also, the location is pretty far from the city centre.
Yong K. Solo travelers Singapore, September 7, 2012
Good service, nice enviornment, clean hotel

nice and pleasant hotel room
8
so far, we had stay in other hotel, however, we still prefer to stay in royal hotel, as it is nice and pleasant, and good service.
Craig O. Solo travelers Australia, September 7, 2012
Lovely hotel and good service

location
6
The location is great it is a 5 star hotel however rooms are a little tired and renovation is needed. great location.
Govind N. Business travelers India, September 7, 2012
Comfortable hotel for all types of travellers

Large sized rooms with good beds
7.7
Got upgraded to a suite with a smile from the front office lady. Good hotel to stay again.
Jhonny P. Families with older children Indonesia, September 5, 2012
good and clean hotel with good service

Clean room, great location, nice hotel staff, good price performance hotel
8
booked for 3 adults in a room from agoda, got 2 single bed + 1 extra bed. below are my experience : plus point: hotel staff: - receptionist: speaks english, deposit using credit card, fast check-in and check-out process (they also tear my credit card slip when checked-out to ensure no additional charging from hotel) - porter: most of them filipinos, fluent english, very helpful. they answer questions, explain which interesting object to visit, how to get there, find taxi etc. they also put effort to find difficult information (by asking to other hotel staffs & manager, make a call to china travel service etc. when nobody sure whether i can get visa on arrival in shekou ferry terminal-shenzhen). two thumbs up for rafael & nap for their excellent services. - housekeeper: responsive to request (for example: come immediately when tv in my room problem, and after that she bring technician to fix it). can’t speak english, but trying hard to communicate. - most of staff are polite room - no smell, clean rooms, clean sheets & towel, they change it everyday. air-con & all equipments (tv, refrigerator, safe deposit box, hair dryer, etc) & lights work well. - nice & clean bath room, also amenities. good shower water pressure location - 10-12 minutes walk to senado square and shopping, 50 meter to bus stop. around hotel i found several resto, 711 outlet, 3 minute walk to bank. easy to get taxi. others - free regular shuttle bus to venetian and other casino hotels - lobby clean, not crowded - lift good minus point: - shorter extra bed (about 185 cm length) overall : although it is not a big hotel (compare to other 5 star hotel in macau) but overall very good hotel (room, location, staff ) especially in price performance. i have no complain, will recommend to friends.
David S. Couples United Kingdom, September 5, 2012
Friendly Hotel in Good Location

Friendly staff and good food
9.3
It is always a pleasure to stay at the Royal Hotel. Although slightly off the beaten track the Royal still within walking distance of downtown Macau. The stay starts with a very quick and efficient reception that remembers regular customers. The rooms are very well appointed, clean and comfortable. Food is always well prepared and offers a nice selection of east and west cuisine. The Royal hotel will always be on my search list.
Teck B. Groups Singapore, September 5, 2012
Nice Ambience and elegant

cleanliness and good shuttle service
7
Hotel staff are polite and helpful. Good shuttle service from the hotel. Negative point is no internet access in the room because I have small laptop and mobile phone no access in the room.
Leslie N. Solo travelers United States of America, September 4, 2012
Lovely hotel but not good view

Friendly staff, Nice hotel. Nice size room
8.7
Staff wasn't flexible. Came early but was asked to check in at 3 p.m. Other than that, everything was fine
Saad A. Solo travelers Germany, September 4, 2012
Classy hotel in the older parts of Macau

Swimming Pool
8
The Royal Macau is located on Macau Island, so a bit away from the casinos on Cotai Strip but closer to Macau's cultural sights. It was very clean and nice, though our view was on a building that was under construction. You can easily reach most sights (Fortaleza do Monte or Jardim Lou Lim Loc) by foot and also the Grand Lisboa is only a short walk away. The hotel offers a swimming pool, which was perfectly refreshing after the cultural sightseeing and before hitting the casinos. Moreover, the hotel also offers a shuttle bus from the ferry.

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Royal Hotel MacauRoyal Hotel Macau - Deluxe KingRoyal Hotel Macau - Deluxe TwinRoyal Hotel Macau - Premier KingRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Suite BathroomRoyal Hotel Macau - BathroomRoyal Hotel Macau - AmenitiesRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ReceptionRoyal Hotel Macau - Hotel LobbyRoyal Hotel Macau - Lobby LoungeRoyal Hotel Macau - Shanghainese RestaurantRoyal Hotel Macau - Portuguese RestaurantRoyal Hotel Macau - Royal BakeryRoyal Hotel Macau - Meeting RoomRoyal Hotel Macau - BallroomRoyal Hotel Macau - Portuguese RestaurantRoyal Hotel Macau - Swimming PoolRoyal Hotel Macau - Swimming PoolRoyal Hotel Macau - Fitness Room

Customer Reviews - Royal Hotel, Macau

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