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2015
Very good 7.9
Based on 12214 reviews

Recent customer comments

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Very good



based on 12214 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9
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Chakarin K. from Thailand
Couples
Stayed one night in May 2013
Good Service for Memorable Moment
1. Nice Staff with service mind working attitude
Reviewed May 22, 2013

Joan I. from Philippines
Families with young children
Stayed one night in May 2013
very comnfortable and worth your money
location, cleanliness and comfort
Very comfortable and relaxing
Reviewed May 21, 2013

Supichet L. from Thailand
Groups
Stayed one night in May 2013
Far hotel from Casino
cheap rental, clean, bus service
it is not good in customer service. They were not willing to help as much.
Reviewed May 21, 2013

Aunkung S. from Thailand
Groups
Stayed one night in May 2013
Value of money
Good location, Clean and luxurious room
Comfortable, good location for walking to Senado square. Clean room and receptionist can speak English well.
Reviewed May 21, 2013

Kwai L. from Singapore
Couples
Stayed one night in May 2013
Luxury n Comfotable Stay
Spacious Room,Nice Decor, Good Service
The Room was good and comfortable. Check in and out we're fast n the staff were very polite. the staff were very helpful when we asked for directions.
Reviewed May 21, 2013

Kam L. from Singapore
Couples
Stayed 4 nights in May 2013
Clean room but location not ideal.
1) free shuttle from airport 2) free shuttle service to other hotels and ferry terminal 3) clean & big room
Reviewed May 21, 2013

MENGTSUNG L. from Taiwan
Business travelers
Stayed one night in May 2013
Royal Hotel
Near the city center and convenient transportation
Near the city center and convenient transportation
Reviewed May 21, 2013

Armando B. from Philippines
Couples
Stayed one night in May 2013
Rooms are large and clean
affordable, near ruin os st paul and senado square
Reviewed May 21, 2013

DARREN O. from Singapore
Business travelers
Stayed one night in May 2013
excellent hotel
Good location, good room, good service
Reviewed May 21, 2013

Peter L. from Singapore
Couples
Stayed 8 nights in May 2013
1. People problem. Not loyal enough to jobs.
clean rooms. reasonably maintained. nice indoor pool.
On checking in I asked if newspapers are provided in the mornings and the reply from a senior receptionist/was "we will let you have one if available". When I insisted 3 times for a yes or no answer, then he said yes. When I, by default, saw the hotel's shuttle bus alighting a passenger at Starworld hotel, my wife and I tried to board it to return to the hotel, the driver flatly refused though he knew we were the hotel guests.
Reviewed May 21, 2013