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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 380
Free Wi-Fi

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9643 reviews

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Lam Y. Groups Hong Kong, July 30, 2012
a nice hotel

the room is clean and tidy
the hotel is situated in the middle of hill, lucky that bus stations are near to it. few restauents near by. quite a long waiting for the check-in even is on weekdays.
Hoong C. Families with older children Malaysia, July 30, 2012
Lovely hotel and service with a smile

The room condition is out of expected. It is perfect for me.
We were helped by very friendly staffs at the reception counter when we first arrived. When we were led to the rooms, the room condition was surprisingly good. They are clean, comfortable, and a bit luxury for me. I think I will still go to this hotel when I am visiting Macau next time.
J K. Business travelers Hong Kong, July 30, 2012
Good service

helpful frontdesk
we have to extend the room. We call n they provide a very good answer and help on it!
Teik P. Groups Malaysia, July 30, 2012
Great location w/ shutter service

Big room.
Wifi in the room sucks! Got to go near the door to get strong signals. No problem at the lobby. Very fast downloading. Reasonable breakfast spread . Free flow of coffee. Friendly & helpful front office staff.
Nathan R. Groups Australia, July 30, 2012
Tasteful and luxurious rooms with super staff

Staff, cleanliness, bakery
really great hotel in old part of town in the shadow of guia fortress. the fort area is great for morning walks. staff almost all filipinos so you get that warm, smiling welcome that those who know filipino hospitality will understand. not much to eat in immediate area but walk a few blocks to find more shops with place like mcdonalds if you need fast food. there is a 7-11 opposite the lobby and a great bakery in the lobby with sandwiches, pastries and cakes. our only problem was when a noisy group took most of the rooms on our floor on the second day. we complained to the desk and they moved us to a new room without any problem. the new room was a deluxe but we were not charged extra. overall a great place to stay.
Sightseeing/Attractions Tip: Hotel has shuttles to all the big casinos making it easy to get around. Also has airport shuttle until 10pm. When you exit customers go to the tour desk and find the last one to the right. Show them your booking and they will do free transfer.
Kitty Q. Couples Hong Kong, July 30, 2012

clean and comfortable
The room is clean and comfortable, great location with shuttle bus, will stay here next time.
Juan A. Couples Philippines, July 30, 2012
Good Facilities And Service as usual

Quality Rooms, Good Service, Good Value, Nice Location
This is the 2nd time my wife and I stayed at the Royal. This time we took along my mom and my sisters. The rooms are of standard 4 and 5 star hotels: roomy with, nice furnishings, and clean. The staff are friendly and attentive. The location for me is ideal. It walking distance from Senado Square, ruins of St Paul and Rua Felicidades. The have a shuttle that bring you to other casinos. It is situated in a quiet neighborhood, so you also get your share of peace and quiet. They have a free shuttle from the Airport, very convenient.
Restaurant Tip: The lunch buffet at the Sands 888 offers good variety and value (only MOP128+).
Chong L. Couples Malaysia, July 30, 2012
Average location

Clean room
Location is average but still within 20 mins to most tourist attractions.
Shaung J. Couples Hong Kong, July 29, 2012
Not as great as promoted and well over-priced

It was available last minute even on very crowded weekend (reason why we had to stay there)
- Location is far off the beaten path but we found out that it was 10 minute walk from Senado Square which is a major tourist attraction - it's basically a budget hotel so unclear where that 5-star rating came from - amenities are very basic and the bed sheet stinks / has coloration on it - the pool... is small and crowded with locals (non hotel guests) who use it as their training pool - Definitely not worth it (unless you had no choice like myself) when it is high season; If you are paying under a hundred bucks then perhaps the expectation-reality gap will not hit you as hard - Staff service is very functional, as you would expect at a budget hotel
Glenn L. Couples Malaysia, July 29, 2012
Great Location

Centrally located and walking distance to the centre of town
The rooms were great, the staff very friendly and helpful. Centrally located within walking distance to restaurants and tourist sites. Free shuttle service to ferry terminal and airport helps reduce travelling costs.

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Customer Reviews - Royal Hotel, Macau