Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau (Show on map)

Book now!

Royal Hotel Macau - Deluxe King Royal Hotel Macau - Deluxe Twin Royal Hotel Macau - Premier King Royal Hotel Macau - Junior Suite Royal Hotel Macau - Junior Suite Royal Hotel Macau - Suite Bathroom Royal Hotel Macau - Bathroom Royal Hotel Macau - Amenities Royal Hotel Macau - Exterior Royal Hotel Macau - Exterior Royal Hotel Macau - Exterior Royal Hotel Macau - Reception Royal Hotel Macau - Hotel Lobby Royal Hotel Macau - Lobby Lounge Royal Hotel Macau - Shanghainese Restaurant Royal Hotel Macau - Portuguese Restaurant
Royal Hotel Macau - Royal Bakery Royal Hotel Macau - Meeting Room Royal Hotel Macau - Ballroom Royal Hotel Macau - Portuguese Restaurant Royal Hotel Macau - Swimming Pool Royal Hotel Macau - Swimming Pool Royal Hotel Macau - Fitness Room
Area: Macau City Number of Rooms: 380
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type


Very Good


based on
9454 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (9454)
Sort by:
Chun P. Groups Malaysia, June 26, 2012
5 stars hotel !!

Clean and good service.
A bit distant from the major casinos as compared to others but still within reasonable walking distance. Free Shutter buses are also provided so there is nothing to worry about.
Kanpirom W. Families with older children Thailand, June 26, 2012
Nice hotel. Helpful staff

The hotel accommodation is very comfortable. Equipped with facilities
we got an upgraded room when check in. staff are very nice. the hotel provides fres shuttle bus to many places.
Sightseeing/Attractions Tip: Walking distance from the square.
Ophelia S. Groups United Kingdom, June 25, 2012
Itchy Bedsheets but good service

the service was good, we were being upgraded to deluxe room and our request to have a queen size bed was granted. however, in the middle of the night my legs itched a lot and i suspect the bed sheets were not cleaned properly. there are a few red spots on my legs and foot and they disturbed me a lot. i was really tired after a whole day activity but i can't even sleep because there were something biting me under the blanket and was too itchy. my friend felt the itch too. i tried calling the reception and they sent a person to my room and changed the bed sheets as well as the blankets. their services was great but as a five star hotel, i didn't expect such thing to happen. even in non graded hostels in china, they have cleaned bed sheets (at least those don't have little bugs in it). imagine, at 4am in the morning such a thing happen, i was too tired to give further complaints and all i wanted was to sleep. quite disappointed in this aspect.
Sightseeing/Attractions Tip: it seems that quite a lot of museum offer discounts on Sunday
Patricia J. Couples Philippines, June 25, 2012
Suitable Hotel to explore classic Macao

Near Senado Square and has shuttle service to Cotai and Taipa. The staff was very nice and helpful.
It would have been a perfect stay if the carpet didn't smell moldy.
Shopping Tip: Best egg tart hands down is at Pastelleria Ko Kei. But eat it when it's hot while enjoying the view of St. Paul Ruins. The pork buns you can pass-up.
Pan L. Solo travelers Hong Kong, June 25, 2012
Very nice hotel and service, location is not bad

Clean rooms
In terms of price, this hotel is excellent, with clean rooms and nice service. Though it's not very close to the center of Macau, but I like this point, as we can stand away a bit from the bustle and hustle of gambling life. Overall rating for this hotel is very good!
Delia H. Couples Singapore, June 25, 2012
Value for money hotel

Good housekeeping, a very good concierge by the name of Alex
- This was the second time we had stayed in this hotel, we were drawn by its wonderful customer service and good housekeeping during the first visit, barring its inaccessible location and infrequent shuttle bus services. - However, in this visit, we were sorely disappointed by the services. Counter staff requested us to return at 2pm for check in but the room wasn't even ready by 3.30pm. Staff did not show any regret or offer any apology for making us wait. We thought this hotel must have serious manpower shortage to take so bloody long to clean up the rooms. - There used to be a very nice green tea fragrance in the hotel lobby, even that was gone. Cost-cutting?
Andrew L. Couples United Kingdom, June 25, 2012
Decent hotel, good location

Price is reasonable in comparison with others
comfortable rooms, good service wifi only available in lobby, use lan in rooms (free internet)
Wei Y. Solo travelers Singapore, June 24, 2012
Decent Hotel!

Comfortable stay
I stayed at a deluxe room. Generally, the stay was comfortable. The beds and pillows were excellent; I think they are comparable to those I had at InterContinental Beijing Club Rooms. I also enjoyed the complimentary internet access. The bathroom was pretty impressive too - principally marble, with Aigner toiletries and Grohe showerheads. Check-in and -out were OK, but not fantastic. Unfortunately, this hotel has no proper casino; it has some slot machines, apparently. However, it is within walking distance of Grand Lisboa (perhaps 10-12 minutes).
Zeny S. Families with young children Indonesia, June 24, 2012
old fashion hotel ,

friendly staff..
hotel is kind of old fashion one, only western breakfast.hotel is clean and comportable,
Cheng W. Groups Hong Kong, June 24, 2012
good hotel and cheaper

not to expensive for weekend
convenient location, no casino in hotel, suitable for not gambling people, but not convenient for shopping and eating, also not convenient for gambling, but room is clean, reception is nice and helpful.

Book now!

Sale ends soon!

Royal Hotel MacauRoyal Hotel Macau - Deluxe KingRoyal Hotel Macau - Deluxe TwinRoyal Hotel Macau - Premier KingRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Suite BathroomRoyal Hotel Macau - BathroomRoyal Hotel Macau - AmenitiesRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ReceptionRoyal Hotel Macau - Hotel LobbyRoyal Hotel Macau - Lobby LoungeRoyal Hotel Macau - Shanghainese RestaurantRoyal Hotel Macau - Portuguese RestaurantRoyal Hotel Macau - Royal BakeryRoyal Hotel Macau - Meeting RoomRoyal Hotel Macau - BallroomRoyal Hotel Macau - Portuguese RestaurantRoyal Hotel Macau - Swimming PoolRoyal Hotel Macau - Swimming PoolRoyal Hotel Macau - Fitness Room

Customer Reviews - Royal Hotel, Macau