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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 380
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
10251 reviews

Value for Money
8.0
Location
7.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
6.9
All reviews (10251)
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Ling L. Couples Singapore, July 20, 2012
Poor Customer Service and Rowdy crowd

Reasonable price
3.7
Very poor customer service; renovation starts at 9.30am. when i called the reception, the reception said you have been informed but I was never told. There was no follow up. As all staff are Philipinos, it feels like you are in Philipines rather than in Macau.
Yeen S. Groups Malaysia, July 20, 2012
Friendly staffs and good location!

Price reasonable, convenient shuttle bus services, near to town, and great room facilities.
7.7
This is my second time visit Macau and stay in the same hotel. Royal Hotel location is near to town, walking distance to several tourist spots. Staffs is prompt and friendly. They go extra miles to serve our needs. Hotel room is very clean and cosy. Swimming pool and gym room available for guest to use. Restaurant and small casino are available too in the hotel. Shuttle bus services available, to Airport and Ferry Terminal. Overall, I will definitely choose Royal Hotel during my next visit to Macau.
Sze N. Business travelers Hong Kong, July 19, 2012
Same quality

Quite and cleaniess
7.7
This is the sixth time to stay at this hotel, service is same quality with smile, only the room is a little bit smaller than last time stay. One thing need to recommend to the front desk, next time please release the room quickly don't let guest wait until 3 pm ( I am lucky that can get the room instantly) but another guest check in together need to wait until 3pm, I wonder what policy is the hotel for check-in process. Hope the hotel don't be so stingy that it only provide free pick up from airport to hotel and need to pay for the trip hotel to airport.
Andy S. Solo travelers Indonesia, July 19, 2012
cosy hotel

friendly. staff
9
Nice hotel, room is quite big,clean and friendly staff, good budget..recommended
Ping S. Couples Singapore, July 19, 2012
Nice hotel and walking distance to some shops

Nice comfortable room and good buffet breakfast
7.7
Hotel was nice and front desk staffs were helpful with our directions ( helping us to locate the places that we want to go). Buffet breakfast has a good variety of chinese and western food. Room was of good size and bed was comfy.
Wen C. Families with older children Malaysia, July 17, 2012
Spacious room with good facility

Shuttle bus and spacious room
8.7
Good hotel. They have shuttle bus which can transfer you to various places within Macau including the venetian, cod, ferry terminal etc. their shuttle bus operate strictly based on the time which is 30 mins interval. Location wise is quite out skirt but still within walkin distance to Lisboa and Senado square. St Paul ruins also within walking distance of about 15 minutes. Got a few local eateries nearby too. Staff is very friendly and they have special offer for those who wish to go macautower.
Polphatara T. Couples Thailand, July 16, 2012
Lovely Hotel and service with a smile

Near 7-11, transportation to around the town
9.7
The hotel staffs are nice and very helpful with very good english and knowledge of the city, the room is large and comfortable with all amenities, walk-able range to the Senado square for shopping and dinner but only free wireless at the hotel lobby
Ho C. Groups China, July 16, 2012
it's ok

good location
7
the location is very good. it's at the city centre. and there are a lot of senic spots nearby. the cake shop there is very good. However,the room is a little old. and there was drilling at 9am. it lasted for half an hour. moreover, the facility in the gym room is very limited. just 3 types.
Gideon M. Couples Netherlands, July 16, 2012
Good quality hotel close to historic town

Nice clean big rooms
8.7
good hotel, walking distance from historic town. room is bigger than normal hong kong size rooms. only issue was there was no wifi in the room, had to use lan cable.
Shogo K. Solo travelers Japan, July 16, 2012
Great location and service with a smile

location is very good
8.7
It's very close to the centre of the city but very calm and good place to stay.
Sightseeing/Attractions Tip: there is a free trip guide in Japanese at tourist centre.

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Royal Hotel MacauRoyal Hotel Macau - Deluxe KingRoyal Hotel Macau - Deluxe TwinRoyal Hotel Macau - Premier KingRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Suite BathroomRoyal Hotel Macau - BathroomRoyal Hotel Macau - AmenitiesRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ReceptionRoyal Hotel Macau - Hotel LobbyRoyal Hotel Macau - Lobby LoungeRoyal Hotel Macau - Shanghainese RestaurantRoyal Hotel Macau - Portuguese RestaurantRoyal Hotel Macau - Royal BakeryRoyal Hotel Macau - Meeting RoomRoyal Hotel Macau - BallroomRoyal Hotel Macau - Portuguese RestaurantRoyal Hotel Macau - Swimming PoolRoyal Hotel Macau - Swimming PoolRoyal Hotel Macau - Fitness Room

Customer Reviews - Royal Hotel, Macau

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