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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 380
Free Wi-Fi

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Very Good


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9498 reviews

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All reviews (9498)
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Keat H. Couples Malaysia, January 30, 2014
nice and worth for the stay

nice staff , clean room , good location
nice and clean room , easy to go get local food, hotel have small size casino inside , new member get free 28hkd token to play, staff friendly and know multi language . supervisor not friendly and also not willing to help to get dancing water ticket , the provide phone and ask you call by yourselves, which the phone call charges 3 MOP per call, some more they provide you wrong number . but when check out I explain the situation , hotel waived the phone call fee.
Yutat L. Couples Hong Kong, January 29, 2014
Recommendation for Royal Hotel

Good service, good location for shopping and transportation
Good service for check in. Location is convienance for shopping. bedroom with partial seaview. Easy to hire taxi. Free shuttle bus to ferry and town. However, higher frequency is sugguested as stronger competition with other 5 star hotels.The speed for Wifi is low and has room for improvement.
Hong C. Couples China, January 28, 2014
enjoy to stay at Royal Hotel

good hotel service, good location, free transport from airport to hotel
Li J. Families with older children China, January 28, 2014
Nice stay

Price, Cleaness, Hospitality
It was nice experience staying in Royal Hotel. Compare with other listed hotels like Lisbora, it is considerably cheap, but worth of money. It is around 1km distance to Lisbora and also close to the shopping center.
John R. Business travelers United Kingdom, January 28, 2014
Not far but far enough from the maddening crowd

indoor heated pool in winter, location, price
Another good stay. I regularly stay here on business and like to use the pool in the morning as its open from 7am.
Yin-Chu A. Couples Canada, January 26, 2014
Hotel hasn't changed since 2008

Location, cleanness, quiet
Seems Royal Hotel was the most reasonably priced hotel that weekend; just before CNY. Don't go with any expectations, the rooms were clean but really nothing has changed since my last stay there in 2008. That area of town is quiet but also within walking distance to Grand Lisboa and CBD. Staff are friendly and helpful.
Wing Y. Families with older children Hong Kong, January 26, 2014
cheap but all round hotel, near to tourist spots

cheap, clean and good service
Andrew L. Solo travelers Hong Kong, January 26, 2014
The staff is courteous and price reasonable

Indoor swimming pool. Quiet environment. Affordable price.
The impression is good. But hotel location is fat away from major tourist attractions.
Yin-Chu A. Families with young children Canada, January 26, 2014
Hotel hasn't changed for many years

Proximity to CBD, ease of transport, quiet surroundings
Comfortable stay, without anything particularly exceptional or outstanding. We stayed at this hotel many years ago and nothing has changed. Proximity to the center of Macau is a plus. Would recommend this hotel if you don't want to be living in one of the big casino resorts; but there is a Mocha slot parlor on the lower floors.
Kin K. Families with older children Malaysia, January 25, 2014
Quite dissapointed

Based on general Macau standard, nothing really
How can a 5 star hotel provide such old, worn and torn bath towels to its guests! Despite numerous attempts, they could not get us better towels. It seems all the towels in the hotel are old and torn which are not even fit to wipe your feet. Frankly, you can get much better towels in a 1 star hotel. What sort of managment mentality is this trying to save cost on towels while positioning itself a 5 star hotel?

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Customer Reviews - Royal Hotel, Macau