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2015
Very good 7.9
Based on 12223 reviews

Recent customer comments

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Very good



based on 12223 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9
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Lee R. from Malaysia
Families with older children
Stayed 2 nights in December 2014
Comfortable hotel
Clean , room spacious
It was a great stay in the hotel. Rooms are spacious with comfortable lighting and bed. However, it is better if hotel offer with rooms attached with free breakfast packages. Location is a bit far from senado square in Macau. It needs 10 minutes to senado square by walking distances. The hotel also provide free shuttle to ferry terminal. Unfortunately, the bus driver is not polite if compare to others bus driver from others hotels.
Reviewed December 14, 2014

Karen C. from Hong Kong
Business travelers
Stayed one night in December 2014
good n clean
easy access everywhere but still quiet
Reviewed December 14, 2014

Ronaldo C. from Philippines
Business travelers
Stayed 3 nights in December 2014
An amazing hotel
best location, friendly staff and spacious room
it was an amazing stay due to accomodating and helpful staff, good breakfast and clean spacious room. The location is located near public transportation.
Reviewed December 11, 2014

Euphorie L. from Singapore
Groups
Stayed one night in November 2014
There's definitely room for improvement~
Clean & comfy room! Friendly & Approachable! Chinese cafe & 7-11 nearby!
The room and bathroom are quite clean. The staffs here are very friendly and patient to give the guests direction to the nearby attractions. You can actually try the local breakfast at the small local cafe just near the hotel within 2 minutes, and there's a 7-11 nearby. This hotel is near the Guia Fortress where you need to go uphill for about 10-15 minutes. The only inconvenience of the hotel is the transportation, as the hotel is not located in the central, they do not have shuttle bus service to certain attractions, but only from Macau Ferry Terminal to Hotel and fro. Unlike some other hotels, they do provide shuttle services to certain important places.
Reviewed December 10, 2014

LAM Y. from China
Couples
Stayed one night in December 2014
Good hotel
1. Clean 2. Tidy 3. Good Location
Room is clean and tidy, good location, easy to go to Macau Town Centre.
Reviewed December 10, 2014

chia K. from Malaysia
Couples
Stayed 2 nights in December 2014
I will only give it 4-star
Location, Reasonable price, ok room
I do not think it's a 5-star hotel, if you are looking for 5-star there are better options around Macau. It's value for money with it's good location. Only a 10-15 minutes walk to Main attraction in Macau (E.g. Largo de Senado). When I was staying in the hotel, there were lots of tour groups in the hotel. So it's a bit chaotic in lifts and lobby.
Reviewed December 10, 2014

Sara T. from Hong Kong
Couples
Stayed one night in December 2014
Convenience Hotel
Close to City, with Casino, Restaurant around
Good Experience
Reviewed December 10, 2014

Kok W. from Singapore
Families with young children
Stayed 3 nights in December 2014
My Stay at Royal Hotel
Friendly Staff, Good Location
This is a fine hotel but the room is really too small. I have higher expectation. Nevertheless, the hotel is definitely clean and is near most of the tourist attractions.
Reviewed December 09, 2014

Meily N. from Indonesia
Groups
Stayed one night in November 2014
comfort room
room and staf
good.. Satisfied
Reviewed December 09, 2014

steven P. from United States
Couples
Stayed 2 nights in December 2014
Location Not the Best
Service, cleaniness & food were very good. Mostly all Philipine staff with very good English was very easy to communicate with. Recommend the management for training the staff properly.
The cheap smelling air freshener or perfume sprayed in the lobby needs to be eliminated or changed to more subtle smelling smell. It always gave me a headache walking thru the lobby.
Reviewed December 09, 2014