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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau (Show on map)

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Royal Hotel Macau - Premier King Royal Hotel Macau - Junior Suite Royal Hotel Macau - Junior Suite Royal Hotel Macau - Suite Bathroom Royal Hotel Macau - Bathroom Royal Hotel Macau - Amenities Royal Hotel Macau - Exterior Royal Hotel Macau - Reception Royal Hotel Macau - Portuguese Restaurant Royal Hotel Macau - Swimming Pool Royal Hotel Macau - Hotel Exterior Royal Hotel Macau - Royal Bakery Royal Hotel Macau - Deluxe Twin Royal Hotel Macau - Portuguese Restaurant Royal Hotel Macau - Restaurant Royal Hotel Macau - Restaurant
Royal Hotel Macau - Deluxe King Royal Hotel Macau - Fitness Room Royal Hotel Macau - Restaurant Royal Hotel Macau - Lobby Lounge Royal Hotel Macau - Coffee Shop/Cafe Royal Hotel Macau - Chinese Restaurant Royal Hotel Macau - Chinese Restaurant Royal Hotel Macau - Reception
Area: Macau City Number of Rooms: 380
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
10287 reviews

Value for Money
8.0
Location
7.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
6.9
All reviews (10287)
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Trixhia Y. Couples Singapore, December 24, 2014
Surprise surprise

Hotel is absolutely value for money, great location and very clean
10
As mentioned, hotel is great for value and since my exploration of Macau is mainly by foot, the hotel location is spot on for me to venture to most of the places that I had intended to. After the second day which I had cut into the many back alleys around the hotel, it was even shorter distances to the places of interests and at the same time, many cafes or food carts are lined in those alleys which makes it just perfect to have my meals and they taste good too at a cheaper price. The hotel also has great services and the instant I step in I was greeted by a wonderful scent and check in was fast and smooth although there was quite a queue at the reception. Had requested extra pillows which was sent to us quite fast. Had to mention that the bed already had four huge pillows which I did not expect and I really had wonderful sleep throughout my three nights there. Two minors things which hotel can consider to improve was that I had arrive in Macau by the ferry and had difficulty locating the free shuttle bus berth to the hotel and can only find the berths for those major hotels. Perhaps they can consider just putting a small sign where the pick up point for hotel Royal is. Another is the service staff who had sent the pillows to my room was sort of grumpy which had sort of affected the wonderful experience from the first step into the hotel till into my room. However that did not really affected my ratings if you can see but those are the details which caused bumers in the whole experiences. I would definitely stay in this hotel if coming back for holiday.
Loh C. Families with older children Malaysia, December 21, 2014
never come back to stay
2.7
No good
Wei C. Couples Malaysia, December 21, 2014
Good Location

Location, Comfort, Near Town
6.3
Anne C. Families with young children Malaysia, December 20, 2014
Find that the counters staff are not friendly

Room,cleaning,location
8
Over all i still like the hotel
Yossi I. Families with young children Indonesia, December 19, 2014
Expensive meals

Close to Portuguese heritage, within walking distance to tourism spot, free shuttle bust to harbour
6.7
Breakfast is strictly for 2, so children is considered as adults. Room is big, bathroom amenities are excellent.
Ng C. Business travelers Hong Kong, December 18, 2014
classic hotel, nice location with good quality

quiet, good quality, friendly service
9
Apart from casinos and gambling places, this hotel is located at a local area where you can experience the real macau. It's a traditional and classic 5 star hotel, service and room facilities are well-designed. And staff are friendly. With such reasonable price, I'd highly recommend this hotel if you visit hotel for traveling purpose.
Sou M. Couples China, December 17, 2014
Excellent

Portuguese food good
9.3
Harvey P. Couples Malaysia, December 17, 2014
Nice Hotel

It is located in a quiet area in the city
7.7
Chong L. Families with young children Malaysia, December 16, 2014
-

Location & free shuttle bus to & from the hotel.
7.7
Good. After checked-in at the counter, we have been approached by the staff that whether we want to book van for sight seeing in Macau. Due to time constraint, we have booked the van from the staff at the counter handling the security and the charges was MOP350 per hour. Our booking was 3 hours & total charges was MOP1,050. When on our way to other country, we were told by other tourists that the charges is only around MOP200 per hour. Therefore, we wish to highlight the above dissatisfaction for your review.
Kaye S. Families with older children Philippines, December 15, 2014
Great Stay

Room Facilities, Staff Services and Food/Bakery
8.7
It was good. The room facilities were nice. Staff were accommodating, mostly Filipinos. Food was good too. Housekeeping services just needs a little follow through with replenishing bathroom amenities.

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Royal Hotel MacauRoyal Hotel Macau - Premier KingRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Suite BathroomRoyal Hotel Macau - BathroomRoyal Hotel Macau - AmenitiesRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ReceptionRoyal Hotel Macau - Portuguese RestaurantRoyal Hotel Macau - Swimming PoolRoyal Hotel Macau - Hotel ExteriorRoyal Hotel Macau - Royal BakeryRoyal Hotel Macau - Deluxe TwinRoyal Hotel Macau - Portuguese RestaurantRoyal Hotel Macau - RestaurantRoyal Hotel Macau - RestaurantRoyal Hotel Macau - Deluxe KingRoyal Hotel Macau - Fitness RoomRoyal Hotel Macau - RestaurantRoyal Hotel Macau - Lobby LoungeRoyal Hotel Macau - Coffee Shop/CafeRoyal Hotel Macau - Chinese RestaurantRoyal Hotel Macau - Chinese RestaurantRoyal Hotel Macau - Reception

Customer Reviews - Royal Hotel, Macau

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