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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau (Show on map)

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Royal Hotel Macau - Deluxe King Royal Hotel Macau - Fitness Room Royal Hotel Macau - Restaurant Royal Hotel Macau - Lobby Lounge Royal Hotel Macau - Coffee Shop/Cafe Royal Hotel Macau - Chinese Restaurant Royal Hotel Macau - Chinese Restaurant Royal Hotel Macau - Reception
Area: Macau City Number of Rooms: 380
Free Wi-Fi

Recent customer reviews

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from 1825 reviews

Value for Money
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Groups (1825)
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Chong L. Groups Malaysia, July 27, 2015
Comfortable hotel

Bathroom is large, comfortable sofa and bed, friendly staff
Overall comfortable exept for the lack of shuttle bus from airport and weak Wi-Fi.
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Ying Q. Groups Australia, July 25, 2015
Hotel Stay Review

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Phaik C. Groups Malaysia, July 21, 2015
Value for money but service need to improve furthe

Cleanliness, comfortable, near to attraction
Overall is good and also near to attraction. But less schedule of shuttle bus from hotel to attraction, and also few attraction arranged shuttle bus only. We have to walk to nearest attraction (15 min per attraction) because no taxi willing to drive short distance.
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Jasmin A. Groups Philippines, July 7, 2015
Very nice

Staff ambiance
Very nice staff bery helpful
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Beng Y. Groups Malaysia, July 6, 2015
Overrated 5 stars hotel

Location, location, and location
We booked a room for three person with an extra bed. When we were checking in at the front desk, the staff there was very unpolite. He kept on insisting we booked a room for two person only but we have showed him the booking ticket which has clearly shown it's 3 person with extra bed. When we went in the room, the extra bed was not set up yet and it's already past 8pm. The hotel hygiene was not that satisfactory. I am allergy to dust; hence, it makes me quite uncomfortable. Anyway, the location is very good as it is in walking distance to the major attractions.
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Cindy L. Groups Malaysia, June 11, 2015
good c

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Lee L. Groups Malaysia, May 23, 2015
some staff very snob!

location, cleanlinesds, comfort
i spend 4nights in Royal hotel. actually quite happy with the stay, however during check out, the staff attitude really make me feel the hotel has over-rated! a lady check out before me, i believe she is an european, the staff offers her by "ma-am, do u need me to call a taxi for you?".. when heard of this, the first tought come into my mind was "wow! this hotel really good service". BUT, I REALLY WRONG!! cos when my turn to check out, her attitude has totally changed! she never address me, that's fine! when i request her help to call for a taxi, her reply was "you wait outside, when no taxi then only i call for u!!" WTH!! what kinda attitude is this?! from then, i really feel the hotel need to check their staff especially those who stand at front desk!
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Ka H. Groups Hong Kong, May 17, 2015
Just above average

Clean living environment with a just-a-okay gym room and swimming pool
Everything is okay in this hotel. However, the reason why I would think it is overrated is the wifi. The wifi page for login in before you use it is seriously fatal, let alone the speed of the so-called wifi. Free Wifi service is just a basis requirement for such a so-called 5-star hotel. Need not comment on the speed of the wifi, just the connection problem has already made me mad. I WONT RECOMMEND SUCH A HOTEL TO OTHERS!
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Shirley W. Groups Singapore, May 13, 2015
Macau trip

Friendly staff. Very helpful and responsive when approached
Very good
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Siew L. Groups Malaysia, May 5, 2015
Not an ideal selection

Nothing special
The location is not good, not suggest for first travel to Macau, the shutter bus just drop you at somewhere which not the designated stop. The wifi really bad as commented by others. Overall, not a good stay, will not stay here for my next visit.
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Royal Hotel MacauRoyal Hotel Macau - Premier KingRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Suite BathroomRoyal Hotel Macau - BathroomRoyal Hotel Macau - AmenitiesRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ReceptionRoyal Hotel Macau - Fado Portuguese RestaurantRoyal Hotel Macau - Swimming PoolRoyal Hotel Macau - Hotel ExteriorRoyal Hotel Macau - Royal BakeryRoyal Hotel Macau - Deluxe TwinRoyal Hotel Macau - Fado Portuguese RestaurantRoyal Hotel Macau - RestaurantRoyal Hotel Macau - RestaurantRoyal Hotel Macau - Deluxe KingRoyal Hotel Macau - Fitness RoomRoyal Hotel Macau - RestaurantRoyal Hotel Macau - Lobby LoungeRoyal Hotel Macau - Coffee Shop/CafeRoyal Hotel Macau - Chinese RestaurantRoyal Hotel Macau - Chinese RestaurantRoyal Hotel Macau - Reception

Customer Reviews - Royal Hotel, Macau

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