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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Macau (Show on map)

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Royal Hotel Macau - Premier King Royal Hotel Macau - Junior Suite Royal Hotel Macau - Junior Suite Royal Hotel Macau - Suite Bathroom Royal Hotel Macau - Bathroom Royal Hotel Macau - Amenities Royal Hotel Macau - Exterior Royal Hotel Macau - Reception Royal Hotel Macau - Portuguese Restaurant Royal Hotel Macau - Swimming Pool Royal Hotel Macau - Hotel Exterior Royal Hotel Macau - Royal Bakery Royal Hotel Macau - Deluxe Twin Royal Hotel Macau - Portuguese Restaurant Royal Hotel Macau - Restaurant Royal Hotel Macau - Restaurant
Royal Hotel Macau - Deluxe King Royal Hotel Macau - Fitness Room Royal Hotel Macau - Restaurant Royal Hotel Macau - Lobby Lounge Royal Hotel Macau - Coffee Shop/Cafe Royal Hotel Macau - Chinese Restaurant Royal Hotel Macau - Chinese Restaurant Royal Hotel Macau - Reception
Area: Macau City Number of Rooms: 380
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1801 reviews

Value for Money
8.0
Location
7.5
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
6.8
Groups (1801)
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Lee L. Groups Malaysia, May 23, 2015
some staff very snob!

location, cleanlinesds, comfort
6
i spend 4nights in Royal hotel. actually quite happy with the stay, however during check out, the staff attitude really make me feel the hotel has over-rated! a lady check out before me, i believe she is an european, the staff offers her by "ma-am, do u need me to call a taxi for you?".. when heard of this, the first tought come into my mind was "wow! this hotel really good service". BUT, I REALLY WRONG!! cos when my turn to check out, her attitude has totally changed! she never address me, that's fine! when i request her help to call for a taxi, her reply was "you wait outside, when no taxi then only i call for u!!" WTH!! what kinda attitude is this?! from then, i really feel the hotel need to check their staff especially those who stand at front desk!
Ka H. Groups Hong Kong, May 17, 2015
Just above average

Clean living environment with a just-a-okay gym room and swimming pool
8
Everything is okay in this hotel. However, the reason why I would think it is overrated is the wifi. The wifi page for login in before you use it is seriously fatal, let alone the speed of the so-called wifi. Free Wifi service is just a basis requirement for such a so-called 5-star hotel. Need not comment on the speed of the wifi, just the connection problem has already made me mad. I WONT RECOMMEND SUCH A HOTEL TO OTHERS!
Shirley W. Groups Singapore, May 13, 2015
Macau trip

Friendly staff. Very helpful and responsive when approached
8
Very good
Siew L. Groups Malaysia, May 5, 2015
Not an ideal selection

Nothing special
4.7
The location is not good, not suggest for first travel to Macau, the shutter bus just drop you at somewhere which not the designated stop. The wifi really bad as commented by others. Overall, not a good stay, will not stay here for my next visit.
Yichang C. Groups China, May 4, 2015
Good

Clean, Value and Friendly staff
8.3
happy
Ying T. Groups China, May 2, 2015
na

na
6.3
Yu C. Groups Taiwan, May 2, 2015
Comparison too over to description the real

luggage service
5
so so
Ellie N. Groups Malaysia, May 2, 2015
good location, comfortable stay, value for money

location, cleanliness, services
10
The counter staff was very friendly and helpful. The location is good, within walking distance to the sight seeing area
Kong H. Groups Malaysia, May 1, 2015
Good place to stay

in house casino, shuttle bus, friendly staff
7.3
Overall is good.
Khian L. Groups Malaysia, April 30, 2015
good location

location, value for money
6.7
can be better

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Royal Hotel MacauRoyal Hotel Macau - Premier KingRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Junior SuiteRoyal Hotel Macau - Suite BathroomRoyal Hotel Macau - BathroomRoyal Hotel Macau - AmenitiesRoyal Hotel Macau - ExteriorRoyal Hotel Macau - ReceptionRoyal Hotel Macau - Portuguese RestaurantRoyal Hotel Macau - Swimming PoolRoyal Hotel Macau - Hotel ExteriorRoyal Hotel Macau - Royal BakeryRoyal Hotel Macau - Deluxe TwinRoyal Hotel Macau - Portuguese RestaurantRoyal Hotel Macau - RestaurantRoyal Hotel Macau - RestaurantRoyal Hotel Macau - Deluxe KingRoyal Hotel Macau - Fitness RoomRoyal Hotel Macau - RestaurantRoyal Hotel Macau - Lobby LoungeRoyal Hotel Macau - Coffee Shop/CafeRoyal Hotel Macau - Chinese RestaurantRoyal Hotel Macau - Chinese RestaurantRoyal Hotel Macau - Reception

Customer Reviews - Royal Hotel, Macau

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