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Royal Inn Hotel

No. 128D8, Sothearos Boulevard, Bouding, Phnom Penh, Cambodia 855 (Show on map)

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Area: Bouding Number of Rooms: 30
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
1073 reviews

Value for Money
7.6
Location
7.1
Staff Performance
7.3
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
6.6
All reviews (1073)
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Gordon C. Solo travelers United Kingdom, November 23, 2012
Average clawn and tidy hotel.

Rooftop bar
8.3
Stayed here 3 nights. Hotel was clean and tidy with friendly staff. Breakfast hits limited. Little bit out of the centre but not a problem with a yuk yuk. Room was big but quite plainly furnished. Overall I was happy with the hotel for the price I paid.
Brian T. Solo travelers United States of America, November 23, 2012
nice cheap place, but beds too hard

cheap and convenient location
7
It was a nice hotel with a good location, and good wifi access. However, sleeping was not that great with the bed being too hard, and a room without a window and no fresh air.
Annupamah P. Solo travelers United Kingdom, November 16, 2012
Decent hotel for price

clean and comfortable
8
Decent hotel - clean and comfortable - perfectly adequate for one or two night's say while visiting Phnom Penh,close enough to city's central areas of restaurants and bars - nightlife but also quiet so good night's sleep. Also close to the attractions Royal Palace and Silver Pagoda - overall enjoyable stay and great value.
Daniel N. Business travelers Australia, November 15, 2012
Good value for money

clean rooms, wifi, AC, cable tv
8
Although a small hotel, it was comfortable and staff were friendly. We had a huge room on the top level with a private bar (although I guess eventually it will be open to all guests.) Food was great, but we only ate breakfast there daily (free) overall a lovely place to stay and prices were cheap! Loved out time here. The only downside is its a little out but tuk tuks are around $1 so that was never as issue.
Guillaume P. Business travelers France, November 14, 2012
Large room

Rooftop available
4.3
The hotel is not very well located. The room are normal size, quite clan. The food not very good and overpriced. The breakfast is too simple and not very big. Tthe wifi was weak. The staff was ok.
Ratjiraporn H. Couples Thailand, November 14, 2012
Great location

friedly staff and helpful
7.7
Good location only about 15-20 mins walk to riverside, near shopping area and sightseeing spot like the palace.
Guillaume P. Business travelers France, November 13, 2012
Clean room

Good price
4.7
The hotel is a bit excluded. The room are good size, quite clean. The wifi is a bit weak unfortunately. The food is overpriced and the breakfast too siple and not very good.
Edde K. Couples Malaysia, November 12, 2012
Good location, very small room

Near attractions
6.3
Small room, unfriendly staff, near attractions and river
Ruolan Z. Groups China, November 11, 2012
comfortable stay

Large rooms, cleanliness & close to attractions
8
It is worth the value of money. The room was really big and with good wifi connection. The staff are very friendly.
Sean S. Families with young children United Kingdom, November 9, 2012
Not the best experience unfortunately

Good location close to Palace/ Riverfront/ $6 tuktuk anywhere in town/ $9 taxi from airport- only took about 20mins in traffic. Hotel DID provide a cot for baby to sleep in.
5.7
Room was a good size and had fridge and tea/coffee as expected on arrival. Sadly the bath stopper/plug did not stop water draining out so first night our little one could not have proper bath- was fixed on day 2 quite quickly after reporting to front desk. Problems 1. Floors were filthy everywhere- noted when our little one used his walker and had BLACK feet afterwards. Bedroom was no better and didn't get cleaned when room was serviced (I checked ours and also watched another room get serviced whilst in corridoor, where floor was not mopped). 2. Menu had very few vegetarian options- when asked they said they would do anything, but wouldn't cook an omlette upon request! 3. Where we sat in the restaurant and spilled a drink on table cloth, the next day the stain was still there- clothes had not been changed. 4. Food ordered from the restaurant for room service was ordered 2 hrs in advance and arrived to the room 45 minutes late. 2nd time it was 15 mins late and it took a phone call and a further 10 mins to get the food. Not good when trying to feed a hungry little one! 5. Breakfast (Western set) was inconsistant. One day we got everything on menu as expected. Next day we had to ask for the juice and coffee afterwards as it was not brought. Also, not nearly enough butter, jam. No cereal option. 6. Receptionist would not accept a Riel note which had tape on it (we got given it at the market). Instead of refusal however, she offered to buy it from us for half it's value! Generally well intentioned and polite staff, but young and limited English at times (did not understand 'bowl'). Not sure how much hospitality training they get, if any? We used it as stop gap whilst passing through and glad we are not staying there upon our return to Phnom Penh. We would not choose to stay there again. I don't like or make habits of writing bad reviews but feel it's important to share this experience to help others.

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Customer Reviews - Royal Inn Hotel, Phnom Penh

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