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Recent customer reviews
December 18, 2012
Poor room, poor location cannot recommend
We booked the Royal Mirage for 4 nights at pretty short notice and were very unhappy with it I can only relate the experience we had with our rooms; sitting in the garden it was obvious that there are some rooms at the front of the hotel that are in much better condition than ours.
This hotel is behind the Victor Exotica. To get to it you need to go down a side road turn left and then right. The latter two roads are both building sites, one of which appears to be abandoned. On arrival at the hotel we eventually found somebody to guide us to reception. We were shown to our the rooms in one of the blocks. The room was small, in a decrepit state and thoroughly unpleasant. After about 15 minutes and with no sign of our luggage we were told that we were in standard rooms but had booked superior ones. We were then taken to the back of one of the other blocks and shown to 2 more rooms. These rooms were just bigger versions of the previous ones. My companion's toilet did not work at all and mine had no seat and spewed out water from the back of the bowl every time it flushed. After 2 days the flush packed in altogether and stared gushing water into the bathroom. I finally got room service after 3 days. The room was cleaned half-heartedly by 3 women who then demanded money for doing it.
The breakfasts were adequate; but chaotic and with no choice.
My advice is to avoid this place at all costs; if we hadn't booked in for such a short stay and paid in advance we would not have stayed.