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Royal Orchid Guam Hotel

626 Pale San Vitores Road Tumon, Tamuning, Guam 96913 (Show on map)

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"Stinks, expensive foods fair staff service..."

  • Gerardo, Marshall Islands
  • June 15, 2015
  • Area: Tamuning
  • Rooms : 205
  • Free Wi-Fi

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Room Types
Max
Rates
Cabana Pool Access
Cabana Pool Access
Cabana Pool Access with Breakfast
Superior with Breakfast
Superior
Superior
Partial Ocean View 3 Beds
Partial Ocean View
Partial Ocean View with 3 Beds
Partial Ocean View with Breakfast
Partial Ocean View
Partial Ocean View 3 Beds with Breakfast
Executive with Lounge Access
Executive Cabana with Lounge Access
Executive Cabana with Lounge Access
Executive with Lounge Access
Ocean View with Breakfast
Deluxe Ocean View with Breakfast
Ocean View
Deluxe Ocean View
Deluxe Ocean View
Ocean View

 

When would you like to stay at this hotel?

Features of Royal Orchid Guam Hotel
Facilities

24-hour front desk

airport transfer

bar

car hire

car park

coffee shop

currency exchange

elevator

executive floor

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

restaurant

safety deposit boxes

shops

shuttle service

smoking area

tours

vending machine

Sports and Recreation

fitness center

hot tub

kids club

outdoor pool

spa

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Chinese (Mandarin)

English

Japanese

Russian

  

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Ideal for fun and relaxation, Royal Orchid Guam Hotel is located in the Tamuning area of Guam. With its location just 1.9 Km from the city center and 3.8 Km from the airport, this 3.5-star hotel attracts numerous travelers each year. Also within easy reach are Ypao Beach Park, Acanta Mall, DSF Galleria Shopping Mall.

Royal Orchid Guam Hotel offers impeccable service and all the essential amenities to invigorate travelers. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas.

Step into one of 205 inviting rooms and escape the stresses of the day with a wide range of amenities such as internet access – wireless (complimentary), internet access – wireless, non smoking rooms, air conditioning, balcony/terrace which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Royal Orchid Guam Hotel is a smart choice for travelers to Guam, offering a relaxed and hassle-free stay every time.
Ideal for fun and relaxation, Royal Orchid Guam Hotel is located in the Tamuning area of Guam. With ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
12 USD

Check-Out Until
12:00 PM

Distance from City Center
1.9 Km

Distance to Airport
3.8 Km

Non-Smoking Rooms / Floors
Yes

Number of Floors
7

Number of Restaurants
4

Number of Rooms
205

Room Voltage
110

Time to Airport (Minutes)
10

Year Hotel Built
1999


Recent customer comments

Filter by Traveler Type

 

Pleasant

6.8

from 275 reviews

Value for Money
7.0
Location
7.9
Staff Performance
6.8
Hotel Condition/Cleanliness
6.0
Room Comfort/Standard
6.6
Food/Dining
6.6
All reviews (275)
Sort by:
Gerardo T. Solo travelers Marshall Islands, June 15, 2015
Need more improvement of service
5.7
This customer has only rated this hotel and has not submitted any comments.
Darren O. Business travelers United States of America, May 23, 2015
hotel is run down.

bed, easy and free parking,
6.3
Just ok.
Tom R. Business travelers United States of America, April 23, 2015
Just very ok. But a good value for the money

Location , price, staff
7.3
Timothy S. Business travelers United States of America, April 17, 2015
Moldy, Humid but Decent Staff at least

location
4.7
There Is a clear a prevailing presence of mold in this building and apparently a lack of any attempt to control humidity. I would not recommend the hotel to a friend or co-worker, though at least I found the staff mostly amiable, though perhaps not entirely competent.
Ming-Chih C. Solo travelers Taiwan, April 16, 2015
i would never stay here again

1. tony romas
5.3
this hotel is depressing. nice large rooms and bath, but it has not had any work done on it in years. feels old, and depressing inside. plumbing is very bad took one day to get warm water out of the shower. managed to eventually get wifi signal when staff gave me a gadget that boosted the signal. floors in room are worn and old. this hotel was only 10 mins from the airport but it cost $20.00 usd for taxi. taxis are very expensive in guam. many companies are run by koreans, so they sometimes will say they are giving you discounts. actually it is cheaper to rent a car than to use taxis. i would never stay at this hotel again. there was only one thing it had to offer besides 4 walls and some dirty windows and it was tony romas restaurant downstairs that seemed filled at night with many japanese and korean tourist the nights i was there. the royal orchid is less than royal. could not wait to leave it.
Nicole M. Couples United States of America, March 25, 2015
staying in Guam

location, staff & price
9.3
Very pleasant
Amy I. Families with older children United States of America, February 28, 2015
Glad I only booked 1 night

Location, restaurants in the building, view
6.7
Not a clean room. All the floors were dirty, needing a vacuuming and a sweep. The tub was dusty. The shower had water damage. The linens seemed fresh, but the mattress covers didn't fit the bed. The front desk staff were friendly. But I didn't confront the cleanliness issue with the staff, since we only stayed a half of a night (late flight).
Scott A. Solo travelers United States of America, December 21, 2014
damp and moldy

staff was friendly, location was great, basic building was good
6.3
The smell of mold was everywhere. It is not like this in some other hotels. Our carpet felt as if it had just been shampooed, it was that wet. We left after three nights, and Agoda dropped any charge for the remainder of the reservation.
Laura F. Solo travelers Canada, December 20, 2014
Windows Don't Open

staff were friendly and accommodating, very close to the ocean, good restaurants
7.7
It was ok. The staff were perfectly friendly and helpful. But even though Wifi was advertised and I had the password and login, I could never connect. The room itself was nice, but a bit musty, and the windows wouldn't open and there wasn't an outdoor balcony, a big downside for me for a tropical place like Guam.
Anita O. Groups Philippines, December 14, 2014
Towels are so old. It should be dispose.

Locations, restaurant at the 2nd and ground floor
9
The staff is courteous, it's an old hotel, towels are too old as well. They should replace this immediately. Guest will not come back anymore.
< Previous page 1 - 10 of 275 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Guam Premier Outlet
  • Tumon Sands Plaza
  • Tumon Bay
  • DFS Galleria



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Customers like this hotel for:
Area recommended for:
  • beaches
  • shopping
  • sightseeing
Distance to airport:
  • Guam International Airport (2.2 Km)
Customer comments:
  • "Close to shopping" , "Facilities" , "Friendly staff"
Top attractions in the area:
  • Ypao Beach Park (0.5 Km / 6 min walk)
  • DSF Galleria Shopping Mall (1.7 Km / 21 min walk)
  • Underwater World (1.8 Km / 22 min walk)
  • Tarza Magical Adventure Zone and Water Park (2.2 Km / 27 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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