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Royal Orchid Guam Hotel

626 Pale San Vitores Road Tumon, Tamuning, Guam 96913 (Show on map)

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Area: Tamuning Number of Rooms: 205
Free Wi-Fi

Recent customer reviews

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Above average

5.7

based on
12 reviews

Value for Money
5.8
Location
6.8
Staff Performance
5.2
Hotel Condition/Cleanliness
5.2
Room Comfort/Standard
5.3
Food/Dining
6.0
Families with older children (12)
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Yim W. Families with older children Hong Kong, August 12, 2013
Unable acess Wifi at room

Hotel location is Ok , free shuttle bus to DFS shop, room space is large
4.7
Overall staff is not helpful Swmming pooling is dirty
Andrea G. Families with older children Philippines, February 26, 2013
Nice location but that's it.

The rooms are quite big.
3
The service was lousy. The towels were not given on time. One of our rooms did not have blankets. The employees were not properly uniformed. Faucet water did not have strong pressure. Bottled drinking water was only offered free once.
Minwoo L. Families with older children South Korea, December 23, 2012
가격대비 호텔 상태가 별로임

공항에서 가까움
5.3
It is closed to airport and easily reach to the variety sight seeings. And It has a enough large size bed to sleep comfortabley. But Theres is no swimming pool and strong fungi smell.
Sightseeing/Attractions Tip: 니코호텔 수영장 및 리티디안 해변
Shirley W. Families with older children New Zealand, April 19, 2012
Value for money and great location

varied dining options
7.7
we stayed for 36 hrs that we were in transit to cairns. we requested an early check-in and got access to our room at 4am and the charge for that was very reasonable. the pool view triple rooms are very roomy, way bigger than the fiesta. plenty of dining options.
Hotel Feature Tip: Airport transfers are great
Roberta S. Families with older children United States of America, March 22, 2010
Disappointed in Guam

The restaurant they have donwstairs in the lobby is very good.
5
I was very disappointed in the hotel. The hall ways had an odor. The rooms also did not smell very good. The rugs by the windows has water marks next to the walls like they got wet and were never cleaned. The walls had water rot from ceiling to floor. I think this hotel should be renovated.
Restaurant Tip: Both restaurants located in hotel is very good.
Yoshie K. Families with older children Japan, January 4, 2013
総合的には良かったです

お部屋が広かった
8.7
オーシャンビューのクイーンサイズベッドで予約しましたが、実際にはフロントで30分待たされた後に、ダブルツインのパーシャルオーシャンビューでした。通されたのが、七階のエグゼクティブフロアーでしたが、この階のみ、ルームキーが無いと、フロアーに行けない様です。コインランドリーも、お金を入れずに使用でき、洗剤も箱で置いてありました。 目の前にバスが止まるようなので、ショッピング等出掛けるのに困らないと思います。私はレンタカーでしたが、レンタカーの場合、ホテルと駐車場のエレベーターが別なので、ちょっと大変でした。
Reiko F. Families with older children Japan, December 31, 2011
水回りは良くない

朝食つきだったこと
5.3
値段は、納得でしたが、シャワーブースが水がチョロチョロ程度でがっかりしました。固定式ではなく、ハンドシャワーにする べきだと思います。バスタブも、入るのに一苦労です。
Caren S. Families with older children Taiwan, March 24, 2013
離機場很近的飯店

離機場很近的飯店ap6
5.3
Soojin K. Families with older children South Korea, March 1, 2013
새벽도착시 유용한 호텔

저렴한 가격, 좋은위치, 직원의 친절함
6.7
저렴한 가격대비 괜찮았다. 새벽도착시에 비싼 리조트값이 부담될수있는데, 잠깐 자는 용도로는 좋았다. 공항에서도 가까워서 지친몸을 빨리 쉬기 좋다.
Dong H. Families with older children South Korea, February 28, 2013
위치만좋아요

오로지 위치만...
4.7
야간도착시 첵인 후 방에가보니 킹베드가 덩그러니..더블로 예약인데~~ 프론트에 문의하니 방이없다며 그제서야 엑스트라 베드를 후사하시겠다고..오늘은 그렇다치고 담날부턴 업그레이드 요구하자 방이없어 개런티할수없다네~~결국 그냥 더블에 오션뷰로 업글하는걸로만족.. 근데 옮긴방은 담배냄새 넘심해 또다시 옮김. 저녁이후엔 뜨건물안나옴. 프론트문의하니 손님이많아서란는 답이...그것도 발가벗구 30 분 기다린후에...머무는 4일내내 밤엔 찬물만..그냥 웃지요.허허허허

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