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Royal Orchid Guam Hotel

626 Pale San Vitores Road Tumon, Tamuning, Guam 96913

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Acceptable

0.0

based on 303 reviews

150 reviews in English

Value for Money
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Location
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Cleanliness
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All reviews (303)
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Chiaki G. Couples Philippines, May 24, 2016
Good
5.3
None
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Hui W. Solo travelers Taiwan, May 8, 2016
Good services & well facilities
6.7
Room is clean and spacious with fair enough price! few great restaurants on the first floor, and ABC store is just next door! Further, the location is not far from shopping malls. Very convenient place for you to stay during your journey!!!
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Kenisha L. Families with young children United States of America, February 26, 2016
Loved it
6.7
The wifi was too slow but apart from that everything else was perfect.
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Kwok T. Solo travelers China, December 2, 2015
good location and service, but...

location, service, food
6.7
close to the airport, relatively cheap, very friendly staff, but hotel is old in general, no view, room is cold with noisy aircon. Shower water is not hot enough. No refilling of water. Hace to request for refilling Shampoo shower gels.
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Jun Y. Solo travelers China, September 27, 2015
Good value for money but ...

size of the room, restaurants
6.7
One of the lady at the front desk is incredibly rude, the rest is fine. In general, the hotel felt not well managed and a bit run down. The room size is very decent that would make most 4 star hotels proud but one can't help but feel it is not well maintained and shows its age. For the price I was paying though, it was good value.
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Eunyoung B. Couples South Korea, July 13, 2015
so cold~

no
5.7
very cold..
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Gerardo T. Solo travelers Marshall Islands, June 15, 2015
Need more improvement of service
5.7
This customer has only rated this hotel and has not submitted any comments.
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Darren O. Business travelers United States of America, May 23, 2015
hotel is run down.

bed, easy and free parking,
6.3
Just ok.
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Tom R. Business travelers United States of America, April 23, 2015
Just very ok. But a good value for the money

Location , price, staff
7.3
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Timothy S. Business travelers United States of America, April 17, 2015
Moldy, Humid but Decent Staff at least

location
4.7
There Is a clear a prevailing presence of mold in this building and apparently a lack of any attempt to control humidity. I would not recommend the hotel to a friend or co-worker, though at least I found the staff mostly amiable, though perhaps not entirely competent.
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