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Royal Palace Hotel

93, Street Monireth , Toul Svay Prey, Phnom Penh, Cambodia (Show on map)

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Area: Toul Svay Prey Number of Rooms: 158
Free Wi-Fi

Recent customer reviews

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Above average

6.0

based on
6 reviews

Value for Money
6.7
Location
5.3
Staff Performance
6.3
Hotel Condition/Cleanliness
6.3
Room Comfort/Standard
6.7
Food/Dining
4.7
Families with young children (6)
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Erik L. Families with young children Netherlands, July 7, 2012
Huge room, nice pool

Huge room, nice pool
5.3
We booked a double room with possibility for extra bed and payed for 3 person. The same roomfor 2 person was $8 cheaper. At arrival there was only a double bed in the room and they wanted to charge us $10 per night extra for a bed for our daughter. We had a discussion for about 1 hour and then they placed the extra bed. Breakfast western style was pover, cold eggs, cold sausage, toast with jam and fruit. Staff at desk unfriendly, although the doorman was very helpfull and friendly
Travel tip: Book other hotel,
Kelvin T. Families with young children Singapore, December 11, 2011
Great location, room nice size but bed squeaky

Clean and simple
8
It was a pleasant stay for my family. I have 3 kids. The staff was friendly and helpful so it really made our day every morning. However, I think the lift is a little bit stuffy and the lighting in the room corridor is rather dim. Moreover, the bed in my allocated room was squeaky and creaks when turning over. Overall, I think I would return to stay again.
Florent C. Families with young children France, July 27, 2011
good service but really too far from anything.

staff
4.3
The people there were quite friendly and very helpful. However, there is nothing around the hotel to eat and to do, and every trip to go where things happen costs between 2 and 4 USD one way. So overall it's another 7 to 15 USD on top everyday. The Internet was not working properly and the swimming pool was all but welcoming. The breakfast was terrible. To such an extent that even included in the price we went outside to get a proper one. Last thing, the room we were in was clean but very smelly. The proximity right under the hotel of the market let a lot of stinky smells coming in. Would not recommend for couple with children nor for young traveller.... Well, I would not recommend it at all.
Travel tip: Get something closer from the riverfront
Forrest M. Families with young children United States of America, July 5, 2011
Our kind of family hotel

Spacious, Good Service, Asian
8.3
We have a family of six that reserved rooms at the Royal Palace for two other families of six for the same dates. We had a great time! The Royal Palace is an older hotel that has been recently been somewhat refurbished. The target audience for the hotel is primarily Asian--Chinese, Vietnamese, and South Korean. The rooms were large and comfortable. The hotel was laid back and we felt that our kids could be kids without ruining everyone else's stay (anyone else ever have that burden?). The buffet was adequate. The pool was great and even had a strong jet that provided lots of entertainment for our kids. The hotel is located in a very typical Phnom Penh non-tourist city setting. We especially appreciated the connecting family rooms. The A/C and hot water were good.
Sightseeing/Attractions Tip: Great location for a look at a typical Cambodian city market. A bustling market begins a few doors down and can be observed from some of the room windows.
Jean G. Families with young children Canada, March 13, 2014
Loin du centre piscine avec drôle odeur

Tranquille propre central
4.7
Réserver pour 3 personnes seulement chambre pour deux difficile de ce faire comprendre on a changer de chambre seulement le lendemain déjeuner froid et sans goût
Laurent D. Families with young children France, February 25, 2011
sans commentaire !

pas trop loin de l'aéroport
5.3
Notre objectif était de ne pas être trop loin de l'aéroport car nous arrivions tard et repartions le lendemain matin: ok. Mis à part ça, hôtel TRES bruyant (murs en papier ?) où nous n'avons pratiquement pas dormi à cause des voisins, petit déjeuner très limité pour des occidentaux (bien pour chinois). Hôtel sans charme particulier. Personnel pas désagréable.
 

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