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Royal Panerai Hotel Chiangmai

3/9 Assdathorn Road, Sriphoom District, Chang Moi, Chiang Mai, Thailand (Show on map)

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Formerly : FX Hotel Royal Panerai
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Area: Chang Moi Number of Rooms: 135
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
2085 reviews

Value for Money
7.9
Location
7.5
Staff Performance
7.4
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.4
Food/Dining
6.1
All reviews (2085)
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Christopher M. Couples United Kingdom, February 4, 2013
Good value, good location, helpful staff

Good value
6.7
Chose this hotel for it's location and price and wasn't disappointed. Just outside the old town so within walking distance of the Sunday night market (20 min walk) however after a couple of hours there resting the legs in a songtaew (20 baht/person) back to the hotel might be an option. The rooms where clean and a good size. The bathroom was ok but a bit more water pressure from the shower would have been nice. If only staying for 2/3 days I would book in again. Lastly it seemed that if you want a double bed you have to wait a couple of hours on arrival for a room to be sorted.
Hotel Feature Tip: Request double bed if required before arrival.
Tuomo A. Couples Finland, February 2, 2013
Clean rooms and a nice bathroom, but the location

For the price, this is by far more comfortable than the cheap questhouses in Chiang Mai. The rooms are clean, the bathroom is nice and the air-con actually works.
6.3
The location is not the best, as this is outside the Old City, but it is within a walking distance from the Old City's restaurants etc. This is an 'actual' hotel, and as such it is by far more comfortable than the small (but possibly quite cozy) questhouses in Chiang Mai. If you wan't an affordable room with a hot shower, air-con and a tv (that actually work) and don't want to hear every footstep of your neighbour, this hotel is a good choice. If you want to be close to the bars, mingle with other people or pay extra for staying in the Old City, choose something else.
Edward G. Solo travelers United States of America, February 1, 2013
great hotel just one block ne of the old city mote

location and big rooms
7.3
arrived from airport; checked in early with no problems. the wifi worked perfectly everytime. the rooms are very spacious and clean; the bathroom had a small water leak, so just placed a big towel down for the water...and did not let it bother me. the tourist desk lady is very good and helpful. the staff was very good. the only drawback...was the thin walls. bed is comfortable.
Sightseeing/Attractions Tip: the day long trek booked at the hotel was great with good memories and a full day of events.
Lea G. Groups Australia, January 28, 2013
good sized room

the hotel tour desk lady and the doormen were very friendly and helpful
5.7
the room was a good size and offered great storage and wi-fi. the bathroom was also a decent size. the location is just out of the city walls but was easy enough to get around. unfortunately, the beds were uncomfortable and the bathroom flooded when we showered. linen was worn. the reception staff were polite but did not seem to understand our requests to have the bathroom fixed. the tour desk lady and the doormen were exceptionally friendly, and if it wasn't for them we would have moved to a different hotel.
Sightseeing/Attractions Tip: For anyone interested in the conservation of elephants, a visit to Elephant Nature Park is a must. This is not offered by tour companies but there is a booking office in Chiang Mai. This is without doubt an experience well worth the effort. I highly recommend at least an overnight stay there.
Jeff R. Solo travelers United States of America, January 28, 2013
Hotel off the corner of the old city

staff very good
7.3
the hotel is near the north east corner of the old city. easy walk everywhere. the staff were helpful in every way. I reserved the room for one night, and just stayed day by day. no problems doing so. If you want to be closer to the hub bub of the city, it is about a 15 minute walk. tuk tuks are all around. the airport is about 15 minutes away by tuk tuk.
Brian C. Couples Ireland, January 28, 2013
A basic hotel for the budget traveller

Price - If you want a bit of hotel comfort on a limited budget
7
the hotel is just off the north east corner of the moat so its a gentle 20 minute stoll to thapae gate. the hotel has basic rooms and while you might have a kettle bring your own tea and coffee. the rooms are clean and spacious and the air con works well. some of the more pricier rooms have a balcony and a safe but that is really the only differnce between standard and delux. if you choose the breakfast option be prepared to walk up the roan about 200 meters to the sister hotel! - the breakfast is ok! but choice is quite limited
Les H. Couples United States of America, January 26, 2013
hotel with great location

large room with wifi included
6.3
Although we had problems with the hot water due to some faulty equipment issues, we liked the fact that we had a large room with free wifi connection available in the room. It was convenient enough for getting around to seem places in Chiang Mai, including the Night Market and Bazaar.
Restaurant Tip: Great Middle Eastern restaurant called the Olive Tree that is located near Thapae Gate.
James B. Solo travelers Australia, January 25, 2013
Good Priced Hotel

Good price, free wifi, large rooms
6.3
The hotel is located away from the night bazaar area but is only about 20 minutes walk away. The rooms are spacious with plenty of storage and comfortable. The bathroom was clean and spacious. Tee free wifi worked ok but was sometimes slow.
Jan V. Couples Netherlands, January 23, 2013
Surpringly good!

Big clean room, not far from the old city
8
at the outside it is not a hotel that i would select, but when i saw the room i knew that it was a good choice. for sure for the price. when you are only in your hotel to rest, sleep and relax, this is also a place for you. dont expect cosy seats and romantic settings. the modern style has also its advantages, like coffee and tea and fast internet in the room. wifi
Shaun M. Solo travelers United Kingdom, January 21, 2013
Absolutely Awful - Do Not Stay Here!

Nice view of the mountains from back rooms
4
Asked for quiet room on high floor away from elevator. Was given room next to elevator as 'hotel is full'. The fact that I booked weeks in advance didnt seem to make any difference. Kept awake all first night by party of night staff in adjacent room. Complained to security who did nothing but stand outside door for a few seconds as a token gesture. No verbal contact or warning made. Complained to desk staff in the morning - they said it was staff that work all day and are drunk all night so can not do anything. Is this a hotel where people pay to be able to sleep or what? Breakfast is not served in the hotel - you have to walk 5 minutes to its sister hotel! Breakfast is average. Next night kept awake until midnight with party in room next door - this time women from coach party. They then go out and return at 2am and continue to party until 4am when they noisily leave the hotel with much of the rest of the floor and get onto a tour coach. Other customers on the same floor, including myself, were extremely angry and complained to management who again did sweet f.a. The drivers of the bus were amonst the noisiest and justified their noisy behaviour by saying arrogantly they were the drivers! All in all my stay her was a penance. The hotel room booking is a farcical lottery with absolutely no organisation. They spend time shuffling paper and frantically calling house keeping to know who has left when they should be in full knowledge and control. There doesnt seem to be any computerised system to handle room allocation or they dont know how to use it. They do not know how to handle their customers complaints and think a trite smile will absolve them of any respononsibility towards complaining customers. A thai smile is one thing, but this is insulting. I think I should add that I have lived in Thailand for 5 years, speak the language and understand the culture. This wasnt a case of cultural differences or a language barrier, but simply ineptitude
Travel tip: Do not stay here - you will regret it!

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Customer Reviews - Royal Panerai Hotel Chiangmai, Chiang Mai

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