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Very good 7.3
Based on 2383 reviews

Recent customer comments

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Very good



based on 2383 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.9
  • Location 7.5
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for Money 7.9
  • Food/Dining 6.0

shon C.
United States
February 20, 2013
Nice place
cleanliness
It was a nice place, good value for money and a good hotel. The only problem was that the restaurant was far away from the hotel.

Johanna M.
New Zealand
February 20, 2013
Amazing price
Great price, good location
Overall, we enjoyed our stay at the FX Royal Panerai. One aspect that did however leave a sour taste was that we were told that we could not extend our stay at the hotel since all rooms were booked. This we know for a fact was incorrect since many sites, including Agoda, advertised many available rooms. Other than this, our stay was great: truly affordable, good location and very clean, tidy rooms (which were very much appreciated after a long bus journey!).

Tuomo A.
Finland
February 19, 2013
Clean rooms and a nice bathroom, but the location
For the price, this is by far more comfortable than the cheap questhouses in Chiang Mai. The rooms are clean, the bathroom is nice and the air-con actually works.
The location is not the best, as this is outside the Old City, but it is within a walking distance from the Old City's restaurants etc. This is an 'actual' hotel, and as such it is by far more comfortable than the small (but possibly quite cozy) questhouses in Chiang Mai. If you wan't an affordable room with a hot shower, air-con and a tv (that actually work) and don't want to hear every footstep of your neighbour, this hotel is a good choice. If you want to be close to the bars, mingle with other people or pay extra for staying in the Old City, choose something else.

Richard M.
United Kingdom
February 18, 2013
Decent location, big room.
Good location, free WiFi
A tired but functional hotel. Large room with TV, WiFi, fridge and kettle. If you're on a budget this is a great place to stay as it offers value for money.

reuben S.
Canada
February 13, 2013
Excellent Hotel
Professional Service
This hotel has comfortable and big rooms. There's a large local buffet next to the hotel. If you like walking, then this hotel is well situated between the markets and nightlife and temples too.

Chris P.
United Kingdom
February 12, 2013
Pretty good hotel
Good sized room, handy for old city.
Handy for exploring chiang mai (5 minute walk to old town). Room was clean and tidy. Was also a good size. Food in the hotel wasn't an option but plenty of variety close by.

Edward G.
United States
February 11, 2013
great hotel just one block ne of the old city mote
location and big rooms
arrived from airport; checked in early with no problems. the wifi worked perfectly everytime. the rooms are very spacious and clean; the bathroom had a small water leak, so just placed a big towel down for the water...and did not let it bother me. the tourist desk lady is very good and helpful. the staff was very good. the only drawback...was the thin walls. bed is comfortable.

Jeff R.
United States
February 09, 2013
Hotel off the corner of the old city
staff very good
the hotel is near the north east corner of the old city. easy walk everywhere. the staff were helpful in every way. I reserved the room for one night, and just stayed day by day. no problems doing so. If you want to be closer to the hub bub of the city, it is about a 15 minute walk. tuk tuks are all around. the airport is about 15 minutes away by tuk tuk.

Christopher M.
United Kingdom
February 08, 2013
Good value, good location, helpful staff
Good value
Chose this hotel for it's location and price and wasn't disappointed. Just outside the old town so within walking distance of the Sunday night market (20 min walk) however after a couple of hours there resting the legs in a songtaew (20 baht/person) back to the hotel might be an option. The rooms where clean and a good size. The bathroom was ok but a bit more water pressure from the shower would have been nice. If only staying for 2/3 days I would book in again. Lastly it seemed that if you want a double bed you have to wait a couple of hours on arrival for a room to be sorted.

Lea G.
Australia
February 08, 2013
good sized room
the hotel tour desk lady and the doormen were very friendly and helpful
the room was a good size and offered great storage and wi-fi. the bathroom was also a decent size. the location is just out of the city walls but was easy enough to get around. unfortunately, the beds were uncomfortable and the bathroom flooded when we showered. linen was worn. the reception staff were polite but did not seem to understand our requests to have the bathroom fixed. the tour desk lady and the doormen were exceptionally friendly, and if it wasn't for them we would have moved to a different hotel.