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Royal Park Hotel

8 Pak Hok Ting Street, Sha Tin, Hong Kong (Show on map)

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"Politeness, Service(holding doors, getting cabs for us)..."

  • Paul, United States
  • July 28, 2015
  • Area: Sha Tin
  • Rooms : 443
  • Free Wi-Fi

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Room Types
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Rates
Standard
Executive
Standard With Breakfast
River View Deluxe Room
Standard
River View Deluxe Room
Executive
Superior
Superior Room
Grand Double Double Room
Grand Double Double Room With Breakfast
Grand Double Double Room
Grand Triple Room
Grand Triple Room
Suite
Suite

 

When would you like to stay at this hotel?

Features of Royal Park Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

babysitting

bar

bicycle rental

car park

coffee shop

concierge

currency exchange

elevator

executive floor

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

restaurant

room service

safety deposit boxes

salon

shops

shuttle service

smoking area

tours

  
Sports and Recreation

fitness center

garden

indoor pool

massage

outdoor pool

steamroom

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)

English

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Conveniently located in the New Territories and adjacent to the Shatin station, the East Rail Line of MTR, the Royal Park Hotel is just 25 minutes from China by rail and 45 minutes from the Hong Kong International Airport. Nearby is New Town Plaza, one of the largest shopping and entertainment complex in Hong Kong with over 300 shops and a 10-screen cinema. The hotel overlooks the Shing Mun River and the lush greenery of Shatin Central Park. Established in 1989, the Royal Park Hotel is located in a stylish modern building that boasts 443 luxuriously appointed guestrooms and elegantly appointed suites. Each room is equipped with air conditioning, broadband Internet access, satellite television, and a fully stocked mini bar. The hotel boasts a number of on-site restaurants and a wide array of fitness facilities including swimming pools, a gymnasium, and a jogging track. Guests can unwind after a long day with a wide range of beauty and relaxation packages. To make your reservation at the Royal Park Hotel in Hong Kong, please use our secure online booking form. Conveniently located in the New Territories and adjacent to the Shatin station, the East Rail Line ... see more
In order for houseguests to utilize hotel’s gymnasium facilities at Health Club (level 2), guest will have to present their room keys.

When booking for 4 or more rooms, different policies and additional supplements may apply.



Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
03:00 PM

Check-Out Until
12:00 PM

Distance from City Center
12 km

Distance to Airport
34 km

Internet Usage Fee
0 HKD

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
16

Number of Restaurants
4

Number of Rooms
443

Room Voltage
220

Time to Airport (Minutes)
45

Year Hotel Last Renovated
2013

The property provides shuttle service to Hong Kong Island. Kindly contact the property for more details.


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.3

from 2801 reviews

Value for Money
8.1
Location
8.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.5
All reviews (2801)
Sort by:
Paul H. Solo travelers United States of America, July 28, 2015
Excellence

Politeness, Service(holding doors, getting cabs for us) Cleanliness
9.7
Excellent. Got what I wanted. The only complaint is that the windows were jammed shut on purpose for some reason. Staff didn't speak clear English, but we were still able to communicate.
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Ching L. Families with young children Canada, July 21, 2015
4.5 out of 5.

Staffs are helpful and polite. Location is convenient. Price is decent.
8.3
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Andrew B. Families with young children United Kingdom, July 21, 2015
Will suit many Hong Kong visitors

Location in Hong Kong, Swimming Pool, and it closeness to malls, food outlets, train and interesting things to see
7.3
Enjoyable. This hotel suits me as a stopover traveller with young kids. There is so much around it, with enormous malls and a nice park down by the river. The swimming pool is great to cool off. And if Sha Tin isn't really where you want to always be, the train station is but a short walk and you can get to anywhere in Hong Kong for next to nothing. Id sooner stay here than in Mongkok or Kowloon. This hotel is seriously worth considering for any Hong Kong stop. Our room was fairly quiet, we only once or twice heard other guests and only had some noise from traffic outside, which was never an issue. This was my third or fourth stop here, so you can consider that I recommend it, certainly for the price. Taxi to airport was a very reasonable - and less than half an hours journey.
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Wai P. Families with young children United Kingdom, July 21, 2015
Excellent Hotel

Service, aircon, location
9
Very plesent relaxing and comfortable, will 100% be coming back again
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Chaiyoot C. Families with older children Thailand, July 20, 2015
Very Happy

Location
8
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Marinel B. Families with older children Philippines, July 19, 2015
Thumbs up

Location
9.3
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Xin L. Solo travelers China, July 15, 2015
Good location with just so so service

Location, big room
6
This hotel is near MTR station and just located above a few shopping centres. It's convenient to go to the Hong Kong island because of the location. And it's also convenient to go to airport (near the train station). However, the front desk staff is not as friendly as I expected. I don't think their service standard can match their rate which is 4-star. I arrived hotel at 10 am which was a bit earlier than usual check-in time. I understand that there may not have room available because previous guest hasn't checked out. I deposited my luggage with Concierge staff and left my handphone number with the front desk staff because they promised to give me a call once there's room available. When I came back at 1 pm, I was told that there's no room available. One of the staffs challenged me with bad attitude that whether I can accept double beds room at smoking floor. I have requested one big bed room at non-smoking floor. If I can accept alternative, why did I specify at the first place? I was so tired, sleepy and frustrated because I have hanged out 3 hours after I reached hotel. Especially after front desk staff gave me a black face with bad attitude. She never showed good manner which was compulsory for service industry. The aircon in the room was not working properly, the room temperature ranged from too cold to too hot, never sustain at a reasonable range. The facility was a bit old and there's no robe in the room. Cleaner kept knocking my door the other day when I tried to rest. Although I have told her that to come back in the afternoon after 2 pm. I know I didn't put the don't disturb card outside the room because I was too tired to get up. Nowadays, using don't disturb card is a bit out of date for a fashion 4-star hotels. Overall, I think it's a bit overrated for this hotel considering their facility and service standard.
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Wendy C. Families with young children United States of America, July 15, 2015
Hotel is clean and the room is big.

Hotel is clean. Many restaurants around the hotel. Close to train station.
10
It was a comfortable stay.
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Alisa S. Families with young children Laos, July 14, 2015
Excellent

Near shopping mall and MTR
10
Good service
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Marilyn M. Families with older children Philippines, July 11, 2015
Nice hotel

pool, bath tub, staff, security, ambiance
9.7
Very nice hotel and staff, great stay., near new town plaza, very accesible to mtr, but faraway from the center or tst. Recommended for people that will not be in the city until the mtr is closed
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Customers like this hotel for:
Nearest transport:
  • Sha Tin MTR Station (0.3 Km / 4 min walk)
Area recommended for:
  • family fun
  • restaurants
  • shopping
Distance to airport:
  • Hong Kong International Airport (27.8 Km)
Customer comments:
  • "Clean and comfortable room" , "Free internet" , "Quiet"
Top attractions in the area:
  • Hong Kong Heritage Museum (0.4 Km / 5 min walk)
  • Sha Tin Racecourse (2.9 Km)
  • The Chinese University of Hong Kong (4.8 Km)
  • Nan Lian Garden (4.8 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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