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Excellent 8.3
Based on 3417 reviews

Recent customer comments

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based on 3417 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.5

Yudi S.
June 14, 2015
Great hotel
Location, spacious room, comfortable
Hotel was located just next to the mall and mtr station. Room was comfortable, spacious and full amenities provided. Hotel staffs were also friendly and helpful. The double bed room was able to accommodate 4 persons which was great value. Hotel also had a great view. Will come back here again!

Tan H.
June 13, 2015
food location shopping
great food, shopping and llcation

Su C.
June 13, 2015
Great location, comfortable room, helpful staff
Great location with connections to public transport, shopping malls & restaurants. Staff are helpful & polite. Very comfortable & clean room

Doris C.
June 12, 2015
Comfortable Stay
Size, Location, Comfort
It was a comfort stay. We stayed in a 4 people room and the room is good for 4 people and there is also a small seating area and a good size desk. It is close to everything with easy access to public transport (MTR, Bus). There were a few issues during our stay but the staff attended to the problem promptly.

Hardjanto S.
June 12, 2015
A Nice Hotel Away from City Centre
Interconnect with New Town Plaza Shopping Mall, 5-min wallk to ShaTin MTR station, A quiet HK neighborhood
ShaTin MTR station is within 5 minute walk and can be reached via New Town shopping mall directly connected to the Hotel. With mall just next door, it also means easy access to foods and other daily needs. Staff were friendly, helpful, and commanded good English. The only drawback is perhaps its location where ShaTin is far from the city centre considering people will normally opt for places to stay around Kowloon, or northern parts of HK island (Central, Causeway Bay, Wan Chai).

June 11, 2015
Clean and good location
Free bicycle rentals quality bikes; near mrt, go green creditd (hk$50 credit per night for not cleaning room), but can still change towel)
Quite big room. Flexible in providing more water bottles if request. Buffer lunch worth hk$140 only. Location connected to a few malls, so dont need buy hotel bf.

June 11, 2015
Room is spacious.
Room is spacious. Location is great because malls and trains station are just beside. Staff are friendly and helpful.
This is my third time staying in this hotel. Overall is great.

Hiu N.
Hong Kong
June 11, 2015

Chew N.
June 09, 2015
spacious room but overpriced & below par dimsum

Veronica M.
June 09, 2015
location, ease of transport esp to airport and staff friendliness