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Royal Phuket City Hotel

154 Phang-nga Road, Muang, Phuket Town, Phuket, Thailand (Show on map)

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Area: Phuket Town Number of Rooms: 251

Recent customer reviews

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Good

7.3

based on
947 reviews

Value for Money
7.4
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.3
Food/Dining
7.1
All reviews (947)
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Fritz O. Families with older children Indonesia, January 8, 2012
Nice hotel to stay.

Breakfast location was so good in the top of building, we can see nice view there.
8
we stayed in the hotel for two nites and the hotel looked nice, clean and comfortable for family, the room is big enough. the breakfast was good and had variety, the breakfast location was on the top of the building and we could see outside with nice view of phuket, there were mountains, ocean, housing and they looked nice to see.
Ajit V. Couples United Kingdom, January 7, 2012
Central location near old town

Helpful and friendly staff
7
Good service.The Dim Sum restaurant on the ground floor was excellent.The concierge in the foyer recommended some good places to eat in the old town.The rooms were large and comfortable The bathroom could do with renovation.
Restaurant Tip: Do not miss the Dim Som on the ground floor
Howard K. Couples United States of America, January 7, 2012
Great service, nice rooms and tasty food

location, nive room, good food, excellent value
10
We loved the room, the staff was friendly and courteous, the food was tasty and offered free wifi with a purchase.
Michael L. Couples United Kingdom, January 6, 2012
nice hotel, poor location

hotel & breakfast good
7
The overall thoughts on the hotel were ok, pleasant & the food was good. However this hotel is situated in Phuket town which is not ideal for beach holiday & is a bit far from the beach resorts even though you can get there by bus/taxi.
Shopping Tip: The shopping in Patong is fantastic. A new open-air shopping centre here, it is really good with lots of nice shops & restaurants to choose from...
Lai P. Families with older children Australia, January 6, 2012
lovely hotel, great service and good breakfast.

Great location, value for money.
9.7
Room is clean and beds are very comfortable. Staff are very helpful. You can book city tours and island tour from the hotel directly. Buffet breakfast is very good with good varielty of food. It's quite central in the city. You also feel safe staying there with your family.
Mei Y. Families with older children China, January 5, 2012
Good location for the shopping

The staff is good and the breakfast is Ok.
8.3
Everything is good for our stay and the location are very convenience.
Nightlife Tip: Close to the Batong Town
Tomoko V. Families with young children Japan, January 5, 2012
great hotel and nice breakfast

position and breakfast
10
We stayed in Deluxe room with Sofa bed nice and clean, much better area compare to Patong area. Should have stayed longer here..
Fay W. Couples United Kingdom, January 4, 2012
Nice hotel in good location

impressive foyer and lovely swimming pool
8.7
enjoyed our stay here, very convenient for historic Phuket Town and right next to bus station. Lovely swimming pool area, and great breakfast served on 19th floor. Live music in the lounge in the evening added to the pleasant atmosphere of the hotel.
Cheng S. Couples Malaysia, January 4, 2012
Great location if you do not like the beach

Good accessibility, acceptable breakfast, friendly services
7.3
We stayed for 3 nights in the hotel as we wished to spend a leisurely holiday in Phuket. We took the time to walk through the old city. One thing we miss is authentic Thai food. The transportation system system is to say the least is chaotic. You can hardly find a taxi in the city. However, we managed to take a 10 baht ride from the city to Central Festival using no 1 Pink Bus (modified truck with double wooden roll seats).
Tham O. Groups Malaysia, January 4, 2012
Rated 4 stars but worst the 2 stars. Old & dirty.

City centre near shopping.
3
Room. Checked in and was upgraded to business deluxe room. So happy but short lived. When I saw the room I was terribly disappointed. Look like time stood still there. Room is very out dated and carpet very dirty. Bath room tiles has black mosses and bed sheets found long strands of black hairs on it. The room definitely looks 70's. Elevator. Old and smelly. Carpet looks worn and badly need replacement. Breakfast. Basic tasteless buffet with limited western food. 10 people line up for omelette as there was only one chef preparing. Reception. Only one girl speaks English. Internet. Very expensive. 200 baht for 2 hrs wireless use. Terribly slow connection. Gym. Treated like 2nd class as it is more catered for Gym members. Hotel guest not so welcome. You have to pay 200 baht extra to use sauna.
Shopping Tip: Robinson Departmental is just behind hotel, 5 mins walk.

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Customer Reviews - Royal Phuket City Hotel, Phuket

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