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2015
Excellent 8.4
Based on 12559 reviews

Agoda Verified Reviews

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Excellent



based on 12559 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Staff Performance 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

8 Leizel P.
Philippines
October 27, 2015
Clean & nice hotel room
Location, bed comfort, amenities
The bed and pillows are so comfortable to use! There were many lights in the room that you can adjust to suit your mood. Toiletries are nice to use as well. The hotel is connected to Moko mall so there are many choices of restaurants and shops to go to.

7.3 Tricia T.
Indonesia
October 27, 2015
Average Hotel
link to shopping mall, there is food court, bus terminal
I stay in this hotel because I bring my parents who are not conveniently walk. My first impression when check in, is the receptionist with no smile at all!It's not 5 stars hotel service. We try for the free shuttle bus. The concierge ask us to wait for the next one as the bus gone already. So we decide to wait for the next bus 40 minutes later. We wait in the lobby. But no one do the announcement, or approaching us to inform. Then we approach the concierge to ask why the bus not come yet. The concierge just said the bus is gone! Then we ask them why not inform us, we are waiting in the lobby just in front of them! and no announcement at all. He replied that we should approach them and give the ticket. What ticket? nobody instruct us before,and no one give us any ticket! I feel they are so irresponsible. On the last day after we check out, we have no room's key already. My parents want to go to lobby's restroom, so I try to borrow key from the front desk. They only ask me to go to 2nd floor as the restroom there don't need key to operate. So my mom has to climb the stairs step by step with her cane. How come they can treat this to the guest and elderly people. Hotel is nice, just service is terrible.

9 Samantha T.
Singapore
October 27, 2015
Fantastic Stay
Good Location, Clean Rooms and Friendly Staff
Stayed for 4 nights, short walk to MongKok and street markets. Free shuttle service from Airport Express Kowloon station.

7.7 Stella J.
Indonesia
October 26, 2015
Good location
Location, price and room

7.7 Minh K.
Australia
October 26, 2015
Good stay
Location, cleaniness, affordable

9.7 BENG L.
Singapore
October 26, 2015
Good location and near MTR - Mong Kok East Stn.
Good location, clean rooms, friendly staffs.
We enjoyed staying in Royal Plaza Hotel. Staffs are helpful and friendly. Definitely will choose this hotel when we travel in Hong Kong.

10 Vijo K.
Australia
October 26, 2015
Nice Hotel
Spacious rooms, Excellent Service, reasonably well located.
Excellent hotel. Stayed for 6 nights with a 5 month old Baby. Close to MoKO( Mall), sitting over an MTR station. Free shuttle service to Central station- Airport express line & TST. Nice Breakfast. Would stay here again.

9.3 Tzu O.
Malaysia
October 25, 2015
Good stay with young child
One of best location
Very good location, next to shopping centre which has alot of shopping and dining options. Hotel is comfortable, rooms are big.

9.3 chia A.
Singapore
October 24, 2015
fantastic stay
luxurious, cozy, nice surroundings, near to famous streets/mtr station..
Great

9.3 Joo S.
Singapore
October 24, 2015
Comfortable n convenient
Connected to mtr station, clean room, stone throw to shopping mall with food court and cinema.
Was really lucky to get a free upgrade to a room with 2 queen size bed.