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2015
Excellent 8.4
Based on 12594 reviews

Recent customer comments

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Excellent



based on 12594 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Staff Performance 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

Kwan S.
Malaysia
October 19, 2015
Fantastic Hotel
Overall is extremely good. I am very happy to stay at the Royal Plaza Hotel. They also provided me with free upgrade to master suite. Furthermore,the food at Royal Club is also very delicious.

Morten E.
Denmark
October 18, 2015
Excellent service and very fine rooms
Rooms, dinning, swimming pool

Mohamad B.
Malaysia
October 18, 2015
Great 5 Star Hotel connected to a Shopping Mall
Clean, New & Good Location
Great stay especially with family with young kids. The hotel service in general is excellent. It's connected to a shopping mall with variety of restaurants, food court and a supermarket. The train station is connected to the mall too.

Kah T.
Malaysia
October 18, 2015
Excellent feeling
location, cleaniness, facilities

Lim A.
Singapore
October 17, 2015
Hotel fit for royalty!
Convenient location, upscale design of guest rooms, superb service
The guest room I booked was posh - decorations were classy and stately, bedding was cosy and luscious. Hotel was superbly located within easy access of Mongkok and Mongkok Station. My room also offered a good view of Hong Kong city!

Teck L.
Singapore
October 17, 2015
nil
nil

EU B.
Singapore
October 17, 2015
Clean and comfortable.
Cleanliness. Comfort. Accessibility
Its situated beside a mall. Quick fix for food. Location wise abt 10 to 15mins walk from mongkok station. Room was clean and comfortable. Toilets too.pool and fitness centre available too. With in room wifi services.

Tang T.
Singapore
October 16, 2015
Very helpful, attentive and caring.
Very clean environment. The staff there were attentive with approach for help.
I recalled the first day when we arrived there after check-in. About an hour later, my father-in-law got lost. We approached the staff for help and they were very helpful. Later, we were advice to go to make a report at the nearest police station while the staff liaises with the staff in the mall attached within the hotel. Carmen Tam (Guest Services Supervision) keep track for us, caring about condition on whether we have our dinner or not, etc. When the police found my father in law and was late at that time. She (Carman) arranged some refreshment and food for us. Thumb-ups to all the staff, excellence in their service.

Nyuk P.
Singapore
October 15, 2015
Pleasant Stay with notable luxury
Gym, Pool, Location
Thumbs up!

WEI E.
Malaysia
October 15, 2015
Happy Stay
Clean, comfortable, big room
Good location where next to mall & MTR. Room is big, clean & comfortable.