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2015
Excellent 8.4
Based on 12760 reviews

Verified traveler reviews

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Excellent



based on 12760 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

Joanna M.
Philippines
October 14, 2015
👍
-free shuttle, connected to a mall and, and mtr station

Teng Y.
Malaysia
October 14, 2015
Mr Teng
Cleaness/Design / Staff supports
Air ventilation very bad .

Louis T.
Singapore
October 14, 2015
Holiday
Good location, spacious room, nice pool

Miao T.
Singapore
October 13, 2015
Hotel for everyone
1) The room was huge, and there was a bay window! 2) The staff was always friendly to our kids 3) Location is great. Mongkok East is nearer but MongKok is only 5-8 mins walk away, indoor.
The place is conveniently located near 2 MTR stations, MongKok and Mongkok East. MK East is nearer but since we don't always take from this station, we will usually go to MongKok instead, which is only another 5-8 mins walk away. Also, there is a staff who is always standing at the elevator lobby asking for the guests' room number. I think it's meant for security reason but since he didn't verify with our room card, I doubt it is effective. Check in process was smooth and professional. The staff even gave us a free upgrade in terms of a higher floor and better view. I have stayed in other hotels located more conveniently in TST but in terms of rate and value for money, I think this is a better deal. Also, do check out the agoda app instead for their on/off special deal that is cheaper than its website rates.

TEO S.
Singapore
October 13, 2015
short trip holiday
location, hotel, food

Elisabeth L.
Singapore
October 13, 2015
Ideal for Families with elderly
Effective and good service, good location and comfortable room.

Vanessa V.
United States
October 13, 2015
Great Location
Very clean, great location, staff was very friendly

Valerice B.
United States
October 13, 2015
Exceptional Hotel
Comfort, cleanliness and staff
I was disappointed about the check-in time being so late (3pm), but once I was given a room I was upgraded and the staff was extremely pleasant.

Farhan T.
Singapore
October 12, 2015
Clean, well-maintained, convenient location
convenient location, friendly staff, comfortable
Conveniently located near 3 different stations of the MTR, the hotel gave us plenty of options to make our way around to explore the city. Friendly staff greeted us each time we met them. The rooms were clean and very well maintained, with a nice decor, giving it a classy look. No complaints about the hotel and its staff at all. Child friendly too. Will definitely consider staying here again when we're back in HK.

Maricel A.
Philippines
October 12, 2015
nice location
clean rooms, nice location, complete ameneties
the room is good though hongkong hotels are really small