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2015
Excellent 8.4
Based on 12760 reviews

Recent customer comments

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Excellent



based on 12760 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

Robyn L.
Australia
July 06, 2015
Refurbishment hits the mark
Royal Club lounge; refurbished rooms; room appointments
The refurbishment of the Royal Plaza has definitely breathed new life into the Hotel. One of the main advantages is that the old more spacious room sizes remain while all of the appointments are updated and offer many up to date appointments. We stayed in Royal Club rooms and the linen and bathrooms had all of the extras. The TV at the end of the bath in the bathroom was an enjoyable bonus. I'd recommend booking a Royal Club level room as the lounge was really good value and the Concierge's staff in the Lounge were very professional, knowledgable, friendly and definitely made a positive difference to our stay. The afternoon tea wasn't quite as luxurious and didn't offer as many choices as with a previous stay - the attendant overseeing it was also rather grumpy. The adjacent newly refurbished Moko shopping mall was a bonus.

wong C.
Malaysia
July 05, 2015
would come back it again
Good location,good facilities,shopping

Deslie H.
Australia
July 05, 2015
great hotel
club room transport friendliness
Good experience good staff great room

Quek W.
Singapore
July 05, 2015
Near shopping and food
Near shopping and food
It's near shopping and have lots of food around the area

Quek W.
Singapore
July 05, 2015
Shopping
Near shopping center
It's near shopping area.

Quek W.
Singapore
July 05, 2015
Shopping location
Shopping center is just under the hotel
It's normal.

Sharon B.
Singapore
July 05, 2015
disappointing experience.
convenient mtr station., big shopping mall., free bus to kowloon station
disappointed. no coffee machine. disappointed. asked for non-smoking room, but got into a smoking room. disappointed. slow check in at reception counter.

Surjadi W.
Indonesia
July 04, 2015
Happy Holiday is yours
convenient, clean and comfort
We feel great staying at the Royal Plaza Hotel.

Budiardjo R.
Indonesia
July 04, 2015
helpful staff
Location, clean, good design
My flight from PVG to HKG was delayed up to 22 hours, and I called the hotel and the receptionist staff received my call and was very helpful. He informed me to ask for cancelation document issued by the airline and I did it. On my arrival to the hotel, I submitted it , and he wrote an email to agoda and agoda refunded my first night charge. What a great service provided by both The hotel and Agoda. Thank you

Xiao H.
Malaysia
July 04, 2015
Awesome hotel
Good location, helpful staffs, cleanlinesst
Awesome! Hotel is located between 2 mtr station, mongkok and mongkok east. Its around 10mins walk to mongkok station via link bridge. There is a shopping mall just next to the hotel. If you're bored you can head to the cinema and its imax cinema. There are a lot of nice food around the hotel. Example like kam wah cafe, 海景粥店 etc. you can take the free shuttle bus K5 from kowloon station to the hotel and the hotel is the 3rd and last stop from kowloon. So when you are heading to the airport its only a 10-15 mins ride from hotel to kowloon station and then you switch to the airport express train. Super convenient! Plus there is in town check in service for certain airlines. So you can drip ur baggae and check in at kowloon station and continue to shop and head to airport without all those heavy baggages. Staffs there are very helpful and friendly. The room is very clean. You should check out the pool too! Would stay in this hotel again in my next hk trip. And given the price it is actually not very expensive.