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2015
Excellent 8.4
Based on 12559 reviews

Recent customer comments

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Excellent



based on 12559 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

10 chee Y.
Singapore
May 22, 2016
Value for money
Excellant

9.2 Gervacio D.
Philippines
May 21, 2016
Good location
Highly recommended for families with young children. The hotel is just a a minute walk to train station and connected to a mall.

10 Ngan L.
Singapore
May 21, 2016
Good location for shopping and access to market
Me and my family stayed in the hotel for 5 nights. Hotel room size is good and with effective layout. hotel staff service was also good. Love the location as its just walking distance to fa yuen street market. Easy access to all the food market and restaurants. Shopping around the place was very convenient.

2.8 Troy E.
Australia
May 20, 2016
Unfriendly and augues
We booked it based on free breakfast and description of hotel. Overpriced. Lousy staff at desk and food. Asked and showed agoda free breakfast. They refused to budge . Dont stay there. Smelled of pee. Broken toilet . Bath drain stuck. Locked doors to hotel from le crap buffet. Had to walk around to mall to get back into hotel. During lunch. Rude staff.

10 Muhammed J.
Singapore
May 20, 2016
Our First Trip to HK!
Hotel was excellent, with Moko Mall & Mongkok East MTR easily accesible via the 1st storey of the hotel. Staff was courteous & have to credit their security staff Mr Hing who was always smiling & greeting guest while asking for rooms number when entering the lift at night. My 5 year old young man enjoyed the rooms so much, always finding excuses to go into the bathtub. Place was clean & we have no complains about the hotel other than the deposit of HKD 3000 during check in. Other than that it was all good.

8.8 Karen C.
Philippines
May 19, 2016
Perfect Location with friendly hotel staff
The hotel is connected to MOKO Mall and MTR East Mongkok. Perfect location if one wants to go to the Ladies night market, Sneakers St., and Flower Market. Short taxi ride (HK$22 - 30 only) to places mentioned. Hotel staff are very helpful and courteous. The breakfast buffet is ok. We stayed in the 15f - family room which is just right for a family of 4. Room is clean with a nice city view. The area is very safe and secure. Will comeback for sure.

9.2 ronald R.
United States
May 19, 2016
relaxing trip
great sauna/pool , location great if you know MTR, but still fine hotel to stay in

8 Didier B.
Switzerland
May 18, 2016
Good location and Nice moderne room
This hotel is within a large shopping mall in Mongkok, with plenty of restaurants and a nice food court with large kids playground outside. Metro station is in the mall (East Mongkok Station) but not very convenient. Better station is located about 10 minutes walk on covered walkway (Mongkok Station). Proximity to many small shops and restaurants as well as ladies market. Good stay in this hotel. To save time at check-out (waiting can be quite long sometime) , I suggest to use the express check-out one day before departure which is very convenient. Will come back.

8.8 chow C.
Malaysia
May 18, 2016
Holiday with family
Holiday sightseeing ,shopping and food tasting.

8.4 Christopher C.
Philippines
May 17, 2016
Nice Hotel attached to mall
This is our first time to stay at Royal Plaza hotel and we were all very satisfied with our stay. It was very convenient that it was attached to a mall. It also is very near the mongkok east MRT and walking distance to mongkok MRT. Swimming pool and jacuzzi were excellent. I will not hesitate to stay here again in future trips.