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2015
Excellent 8.4
Based on 12841 reviews

Recent customer comments

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Excellent



based on 12841 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5
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Chunming W. from China
Couples
Stayed 2 nights in July 2015
Great location, nice room
Location, room space, price
Pros: 1. Great location. You do not need to walk out into the rain to catch the train or do shopping. The adjacent MOKO shopping mall is convenient, housing many brands, a nice foodcourt and a japanese supermarket. 2. Nice and spacious room. Good view through window too. A lovely coffee machine and comfortable bathtub. TO improve: 1. Probably in order to save labour cost, the number of cleaning staff (at least on my 18th floor) seems insufficient. Room cleaning service is a bit slow. The cleaning staff themselves were great and did an excellent job - thanks to them. But obviously the hotel should hire a few more. In general: 1. I will very likely come back. Like here in general.
Reviewed July 10, 2015

Yong L. from China
Families with young children
Stayed 2 nights in June 2015
Comfortable hotel, good location
location, cleanliness, helpful staff
Quite good hotel near to the train station. A lot of eateries nearby. Staff are quite helpful. Good for family travelers.
Reviewed July 09, 2015

Yoke Y. from Malaysia
Couples
Stayed 2 nights in July 2015
Good Location
1) Shopping and food court are excellent. 2) easily accessible, 3) wifi network is very good.
Reviewed July 09, 2015

XIU L. from Singapore
Families with older children
Stayed 4 nights in December 2014
Good hotel stay
Big room space. Comfy room. Near shopping mall
Reviewed July 09, 2015

TZE S. from Singapore
Families with young children
Stayed 5 nights in July 2015
Location
Location , swimming pool and big rooms
Reviewed July 08, 2015

Eddy C. from New Zealand
Families with young children
Stayed 2 nights in July 2015
First class service
Service, location, facilites
Enjoyable, hassle free
Reviewed July 08, 2015

Shih L. from Taiwan
Solo travelers
Stayed 3 nights in June 2015
good
good
Reviewed July 08, 2015

MUHAMMAD A. from Brunei Darussalam
Couples
Stayed one night in May 2015
Nice
Clean, Convenient and Good Service
Clean, Convenient and Good Service
Reviewed July 07, 2015

Kylie B. from Australia
Families with young children
Stayed 3 nights in June 2015
More than happy with our stay
Cleanliness, access to MTR & beautiful 5 star fitout
Reviewed July 07, 2015

Tze T. from Singapore
Families with young children
Stayed 2 nights in July 2015
Over and beyond
Service, Service and still SERVICE
Came back to hotel injured, duty manager attended to me in my room with medic. They even help and advised on nearest hospital. The little note and snacks really made the miserable ocean park experience better.
Reviewed July 07, 2015