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2015
Excellent 8.4
Based on 12841 reviews

Recent customer comments

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Excellent



based on 12841 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

verawati V. from Indonesia
Families with young children
Stayed 5 nights in June 2015
good location, nice room and staff
location , room, food
i feel comfortable and nice in royal hotel
Reviewed July 06, 2015

piter R. from Indonesia
Families with young children
Stayed 4 nights in June 2015
nice hotel
location, near mall, good services
Good staff good location, nice hotel
Reviewed July 06, 2015

Sylvia C. from Singapore
Business travelers
Stayed 3 nights in July 2015
Excellent Location
Location
Reviewed July 06, 2015

Nelson F. from Malaysia
Families with older children
Stayed 2 nights in July 2015
Good location
Facilities, location and cleanliness
Improvement service quality -- friendly respond & passion not seen but ok in general.
Reviewed July 06, 2015

Robyn L. from Australia
Families with older children
Stayed 7 nights in June 2015
Refurbishment hits the mark
Royal Club lounge; refurbished rooms; room appointments
The refurbishment of the Royal Plaza has definitely breathed new life into the Hotel. One of the main advantages is that the old more spacious room sizes remain while all of the appointments are updated and offer many up to date appointments. We stayed in Royal Club rooms and the linen and bathrooms had all of the extras. The TV at the end of the bath in the bathroom was an enjoyable bonus. I'd recommend booking a Royal Club level room as the lounge was really good value and the Concierge's staff in the Lounge were very professional, knowledgable, friendly and definitely made a positive difference to our stay. The afternoon tea wasn't quite as luxurious and didn't offer as many choices as with a previous stay - the attendant overseeing it was also rather grumpy. The adjacent newly refurbished Moko shopping mall was a bonus.
Reviewed July 06, 2015

wong C. from Malaysia
Groups
Stayed 3 nights in December 2014
would come back it again
Good location,good facilities,shopping
Reviewed July 05, 2015

Deslie H. from Australia
Couples
Stayed 3 nights in July 2015
great hotel
club room transport friendliness
Good experience good staff great room
Reviewed July 05, 2015

Quek W. from Singapore
Families with young children
Stayed one night in March 2015
Near shopping and food
Near shopping and food
It's near shopping and have lots of food around the area
Reviewed July 05, 2015

Quek W. from Singapore
Families with young children
Stayed one night in March 2015
Shopping
Near shopping center
It's near shopping area.
Reviewed July 05, 2015

Quek W. from Singapore
Families with young children
Stayed 2 nights in March 2015
Shopping location
Shopping center is just under the hotel
It's normal.
Reviewed July 05, 2015