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2015
Excellent 8.4
Based on 12728 reviews

Recent customer comments

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Excellent



based on 12728 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

In K.
South Korea
June 22, 2015
Nice trip w family
1. Location - next to modern shopping mall and Mong Kok East MTR 2. New facility - it seems very new or renovated hotel 3. Family deluxe room has two double beds
it is a 5 star hotel in terms of facility. Rooms are nicely done and bathrooms are nice too even though space is not big. However, staff kindness or service is not 5 star hotel level. I haven't seen any smile from front desk staff to concierge. Maybe this hotel is really packed with tourists, so they could not accommodate it much. Regardless of their service, I would stay here again due to the location. Really convenient for food and shopping especially hot season in June in HK

Jasmine T.
Singapore
June 22, 2015
Good location
Near train station, clean and friendly staff

KHOO A.
Singapore
June 21, 2015
Enjoyable staycation.
Very big room.

Lauren T.
Malaysia
June 21, 2015
Spacious, clean and luxurious!
Spacious, cleanliness, luxurious
Overall, my stay was very fulfilling. I stayed for 1 night only - 16-17th June. The check in process took a little long due to long queue despite it being off peak period. We arrived at 12pm and they didn't have any rooms available for early check in. Rooms were very clean and spacious, which was a plus point in Hong Kong! The hotel even provided shuttle bus to Prince Edward MTR as it was approximately 10mins walk to the nearest station.

Ke W.
Malaysia
June 21, 2015
Convience, comfortable
Good location, cleanliness, comfortable
Good location to MTR station by 2 minutes walk. Near to Mongkok area by walking distance. Room are really nice and suitable for family stay. Highly recommend to those travel with family. Worth for the value.

Eric L.
Singapore
June 21, 2015
Best Hotel Stay in Hong Kong Ever
spacious rooms, great service, next to mall
Room was fantastic, huge in Hong Kong standards, service staff was proficient in English and also very very attentive and helpful and courteous. In house cafe at lobby served great and delicious pastries. Will definitely be back again very soon.

Standly C.
Singapore
June 21, 2015
Nice & room is big enough
Shopping mall was directly beside the lobby, I love the gym & pool which was just afew step away from my room ..
Room is big & comfortable.. Gym & pool side was fantastic and even the changing room was cool as well.. Location was abit out of way even though mongkok east station was just beside it. just imagine I went to Causeway Bay and I have to switch the train 4time .. A lot of walking needed to be done, beside that everything was good.

wee T.
Singapore
June 21, 2015
pricey for the room and location
next to shopping mall, wide selection of restaurants and adequate amenities.
It was ok but for that price, there are many better choices in terms of location and facilities.

Joelle L.
Singapore
June 20, 2015
Hotel
Room space, Cleanliness, Location
Ok

Thia L.
Singapore
June 20, 2015
Worth a stay
Environment is good. Room is comfortable. bathroom is clean.
The staff there was the best impression I have of the hotel. Very friendly and professional. No shortage of manpower. At your needs whenever you needed.