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2015
Excellent 8.4
Based on 12877 reviews

Recent customer comments

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Excellent



based on 12877 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 8.3
  • Food/Dining 7.5
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hamad A. from Qatar
Business travelers
Stayed 5 nights in June 2015
not clean , poor staff
location
fist day i tryed to open the frig in my room i found cockroach in side still i have a picture of that . bad smell at the rooms& coredors
Reviewed June 16, 2015

Ng S. from Singapore
Solo travelers
Stayed 3 nights in June 2015
A Pleasant Stay
Location, Service, Comfort
Overall a pleasant stay at this hotel.
Reviewed June 15, 2015

RICHARD C. from Singapore
Couples
Stayed 2 nights in June 2015
Good location, clean room, great service
Good location, clean room, great service
Good location, clean room, great service
Reviewed June 15, 2015

SOI S. from Malaysia
Families with young children
Stayed 3 nights in June 2015
great location, strongly recommend
location, comfort room, friendly staff
Reviewed June 15, 2015

Lim L. from Malaysia
Families with older children
Stayed one night in June 2015
Clean but crowded.
Cleanliness, location, safety
Everythings is fine
Reviewed June 15, 2015

Kwong T. from Singapore
Families with young children
Stayed 5 nights in June 2015
Good Location. Value for Money
1) Cleanliness 2) Value for Money 3) Room Comfort
Very good stay. Will definitely go back to stay again.
Reviewed June 15, 2015

Goh T. from Singapore
Families with older children
Stayed 3 nights in June 2015
Staff are friendly and very helpful.
Staff and good location
Present stay
Reviewed June 15, 2015

kelly H. from Indonesia
Groups
Stayed 2 nights in June 2015
it's very clean
cleanliness, location, services
Reviewed June 15, 2015

kelly H. from Indonesia
Groups
Stayed 3 nights in May 2015
it is a very clean room
cleanliness, location, service
Reviewed June 15, 2015

Mohd R. from Malaysia
Families with young children
Stayed 3 nights in June 2015
Amazingly Convenient & Satisfying
Room - Comfortable & Clean, Food - Fast Service & Tasteful, Staff - Friendly & Helpful
It was my 1st time to Hong Kong & I'm travelling with my whole family. My 1st target was a big room for our family & this hotel have a selection of rooms with 2 King Beds. Fortunately for me, there was a promotion for the room and it was in my budget. The room was comfortable, clean and the whole family love it when we step foot in the room. How lucky am I when the staff upgraded our room for free. The second thing I look for is a kitchen/hotel restaurant with halal food and this hotel provide it. The food was delicious and the service was very fast. Since we were on our holiday, we want to make full use of our time and 2 nights we dine in from our room. Relaxing! One of the unexpected thing that i like about is the hotel is connected to a shopping mall (MOKO) and as well as the MTR(Mong Kok East Station)! We dont have to walk outside to go to the station. It was a convenient and happy thing for our family since we are travelling with our 3 month baby. Safe, secure, comfortable and fast of course! Overall, we are satisfied with our stay at Royal Plaza and would recommend our muslim friend who wish to find a place to stay for the family during their vacation in Hong Kong!
Reviewed June 15, 2015