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2015
Excellent 8.4
Based on 12552 reviews

Recent customer comments

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Excellent



based on 12552 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

8 Wan P.
Singapore
March 15, 2015
Great hotel with good location
Location, cleanliness, staff attitude
Great hotel located at good spot.

8.7 Audrey S.
Singapore
March 15, 2015
Great location. Hotel above MOKO. Train to Shenzhe
Location. Easy to walk everywhere. Great food nearby.
I always stay here when I visit Hong kong. Easy to travel around with MTR.

9.7 Yan Y.
Singapore
March 15, 2015
Good hotel
Clean room, efficient service, accessible to main attractions and mtr

10 VIKNESWARAN K.
Malaysia
March 15, 2015
Enjoyed our stay
Location , customer service
Excellent location. Good customer service .nice rooms and everything was good. Only thing that can be inproved was the time taken to check-in at the reception.

6.3 Teerapat P.
Thailand
March 15, 2015
Royal Plaza
Cleanliness, Location, East to access

8 Sandra C.
Singapore
March 14, 2015
Good stay
accessible, comfortable room n bed, helpful friendly staffs
Comfortable n enjoyable

9.3 Caroline S.
Singapore
March 14, 2015
Recommended - good location & helpful staff!
Location, bed & room comfort, staff who can speak English
Very good. We had a luggage which was not able to unlock and the staff spare no efforts to save my friend. Also helped us decide the best and cheapest way back to airport. 10th trip to Hong Kong and it's one of my best stay. :)

7.3 Aric D.
United States
March 14, 2015
Cancellation Request
A
My hotel stay was pleasant. Unfortunately I planned to stay an additional day, so I was advise to book online by the reception desk. I did so, then I found out that I had to leave Hong Kong for a personal family matter. I tried to cancel my stay, and I was charged. I am not happy with this.

8 LEE F.
Malaysia
March 13, 2015
Nice place to stay with young kid
Nice ambient, nice room & nice house keeping
Stay at royal plaza deluxe room, the room was big with 2 queen size beds with a very spacious bathroom. Very suitable for young kids & elderly. No commend about the foods as we never ate in the hotel. Overall stay is fantastic & will recommend to others!!

7.7 Suthep R.
Thailand
March 13, 2015
I am impressed
Room, Location, service
good