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Excellent 8.4
Based on 12743 reviews

Recent customer comments

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based on 12743 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

Sandra C.
March 14, 2015
Good stay
accessible, comfortable room n bed, helpful friendly staffs
Comfortable n enjoyable

Caroline S.
March 14, 2015
Recommended - good location & helpful staff!
Location, bed & room comfort, staff who can speak English
Very good. We had a luggage which was not able to unlock and the staff spare no efforts to save my friend. Also helped us decide the best and cheapest way back to airport. 10th trip to Hong Kong and it's one of my best stay. :)

Aric D.
United States
March 14, 2015
Cancellation Request
My hotel stay was pleasant. Unfortunately I planned to stay an additional day, so I was advise to book online by the reception desk. I did so, then I found out that I had to leave Hong Kong for a personal family matter. I tried to cancel my stay, and I was charged. I am not happy with this.

March 13, 2015
Nice place to stay with young kid
Nice ambient, nice room & nice house keeping
Stay at royal plaza deluxe room, the room was big with 2 queen size beds with a very spacious bathroom. Very suitable for young kids & elderly. No commend about the foods as we never ate in the hotel. Overall stay is fantastic & will recommend to others!!

Suthep R.
March 13, 2015
I am impressed
Room, Location, service

Chor K.
March 13, 2015
Love everything
Very good. Good location. Clean. Good service.

Luke R.
United Kingdom
March 13, 2015
Modern room with easy access to shopping mall and MTR
Comfortable, clean room with great access to the MRT and shopping mall. Great local restaurants within the area. Would stay again if staying on Kowloon. A bit of a pain to travel to HK island due to changing of trains etc. Check in staff were more interested in talking to each other than looking after the guests, which lets the place down. But once you have their attention, they are keen to accommodate requests.

Eileen L.
March 13, 2015
gd location, spacious room and clean
Perfect. Staff are friendly. Location is gd. Easy access to mtr. Is a hotel which i will recommend to my friends

Lai H.
March 13, 2015
Very good feel...
Friendly staff, good location and good hotel facilities
Will be back and I am very satisfied

Fei L.
March 12, 2015
Spacious room and adjacent to mall
room space was fantastic, pool and gym, adjacent mall
it was a good stay esp the room space was much bigger than expected from most room in Hong Kong