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Excellent 8.4
Based on 12850 reviews

Recent customer comments

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based on 12850 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5
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Ferry O.
January 11, 2015

Soon C.
January 11, 2015
Modern, clean, spacious (value for money!)
Design, comfort, size, luxurious, convenient
Great value for money!! Most modern and spacious hotel room I've ever stayed at in HK. Right on top of train station too highly recommend it

January 11, 2015
Great Location, New Furbished Rooms & Environment
Good Location, Good Services and Good Facilites
Located in the central of Mongkok, linked with a mall and MRT Mongkok East station. The one matter that bordering us is the lighting of the hotel and corridor. It's too dark. You acess to many places by the link bridge. And, very hard to find the button "up" and "down" of the lift to hotel rooms. It is not assembled on the wall.

Kwong T.
January 11, 2015
Good andconfortable
Room condition and services

Suwandi S.
January 10, 2015
The worst hotel I ever stay in honkong
1. To Check in the room need one hours, however my parents so tired after flight and cannot sit in the lobby because very crowded and full seat. 2. For request late check out for two hours need extra charge 3. My wife and child very angry for unpolited staff. Because cannot go up to the room however she already said the room number. My wife need to report in reception . and the blonded hair tourist can easily go up the room without must told the room number 4.I never saw friendly staff and smile in this hotel except the room boy and staff in the gym check out express need filled the form 😂 ( in the other hotel I ever stay no like that) 6.overall all my family will not comeback to this hotel again 7.i 'll never never recomended this hotel to all my friends and colleagues who usually go to HK 8.the worst experience I ever had when gone to HK

Steven L.
January 10, 2015
Non flexible hotel
Wonderful front desk staff, rooms are very clean and new
I book through Agoda, however when I requested a inter connecting room I was asked to pay additional 300HKD per night. That's a whooping 1500HKD as I was staying there for 5 nights. The housekeeping is annoying, coming to knock on doors every morning to ask whether do we want to have our rooms clean or not despite having the housekeeping button.

January 09, 2015
Stay was pleasant
Spacious room, proximity to ladies market and shopping centre
It was good.

Chye C.
January 09, 2015
Check out take too long
Convenience to all MTR station
Good !

Charito R.
January 09, 2015
Spacious room rather getting hotels in Nathan rd
Spacious room; mtr access and free shuttle
Will definitely recommend to friends. Will book again in same hotel

January 09, 2015
Royal Plaza Hotel
I feel like a prisoner. Coz The hotel staff checking at u all the time .. When u get in-out the lift .. Asked for ur room number every time when u in - out of the hotel It's so annoying How can this hotel got 5 star.Sevices it's so rude.. I do understand for security reason but if I ur customers.Hotel staff should remember instead asking for the room number all the time. I'm not happy as all. And I never ever go back to this hotel again.