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2015
Excellent 8.4
Based on 12839 reviews

Recent customer comments

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Excellent



based on 12839 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5
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Chu H. from Singapore
Families with older children
Stayed 3 nights in June 2016
Overall is very good.
May be can brovide cell phone for local call & data use, return during check out . We have this service during other hotel stay. More hotel provide this service now. This may gain more guest. Stay in this hotel.. Other hotel'phone can call limited country for free also.
Reviewed June 17, 2016

Peijun C. from Singapore
Families with young children
Stayed 5 nights in June 2016
Suitable for families with young children
One of the few hotels with two queen size beds for their family deluxe rooms. Room size is spacious by HK standards and there's a tub with retractable blind where parents can observe from the beds while the kids have their bath in the tub. The hotel is linked to the Mong Kok station by a sheltered bridge and walking distance is acceptable. Overall a pleasant stay.
Reviewed June 16, 2016

Yeo D. from Singapore
Families with older children
Stayed 4 nights in June 2016
overall the service is good
will recommend to friends
Reviewed June 15, 2016

Li J. from Singapore
Groups
Stayed 4 nights in June 2016
Excellent location, but the room was slightly disappointing
The hotel is extremely near Mong Kok East Station with a big mall nearby. We have been staying at this hotel each time we visit Hong Kong due to its excellent location. We were slightly disappointed this time due to the leaking sink in the toilet. There is a soap dispenser at the shower area (which according to the staff, work as shampoo as well). We thought a 5-star hotel should be providing shampoo, conditioner and shower gel of higher quality. As three of us are sharing the room, there are not enough towels provided on some of the days.
Reviewed June 15, 2016

Sean T. from Singapore
Families with young children
Stayed 4 nights in June 2016
located at Mongkok East and by foot bridge easy access to Mongkok .
Hotel is clean and staff are friendly. Good location and good secruity.
Reviewed June 15, 2016

Aries L. from Macau
Business travelers
Stayed 2 nights in June 2016
The room size is big
Location is good and convenient
Reviewed June 15, 2016

BUDIYANTO B. from Indonesia
Groups
Stayed 3 nights in June 2016
Good Hotel, Value for Money
The hotel is located right above MTR station, and surrounded with many market and great food!
Reviewed June 15, 2016

Xue H. from Singapore
Groups
Stayed 2 nights in March 2016
Good location, worth the money
Recommended for family of four as the room was spacious and clean, location was convenient as well.
Reviewed June 14, 2016

Frascella C. from Philippines
Families with older children
Stayed 3 nights in June 2016
Good and can be improved
The room is clean and nice. The toilet does not have a bidet, so it was quite inconvenient. The pool closes at 9 PM - too EARLY, for us tourist who wanted to relax there after a long day of walking. We are grateful for the shuttle to get us to Tsim Sha Tsui and back, but the sad part is we cannot bring luggage.
Reviewed June 13, 2016

Wei K. from Malaysia
Families with young children
Stayed 4 nights in May 2016
Great location
Location is good and the staff service is excellent.
Reviewed June 13, 2016