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Recent customer comments

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All reviews (12426)

Business travelers (1187)

Couples (2872)

Solo travelers (950)

Families with young children (3437)

Families with older children (2274)

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Excellent
8.4
based on 12426 reviews
Hotel Condition/Cleanliness
8.8
Facilities
8.7
Location
8.4
Room Comfort/Standard
8.7
Staff Performance
8.5
Value for Money
8.3
Food/Dining
7.5

10 Pattanun K.
Thailand
January 26, 2015
Nice place
Good services, location nearby department store, feeling secure
i will suggest my friends to come here.

9.7 Gina N.
Singapore
October 23, 2014
Clean room
Proximity to MTR, clean room and value for money

8 Lee H.
Malaysia
October 23, 2014
Satisfy and Value for Money
Clean, spacious and convenient of public transport from hotel.
Overall very satisfy with royal plaza hotel with the location of hotel near to MRT station, spacious, clean and value for money.

10 SHUWCHING L.
Malaysia
October 31, 2014
easy accessible, good value money
room, location, staff
the room was cozy and comfortable. near mrt station

8.3 LIEW S.
Singapore
April 12, 2015
nice view
Bid room,good location, nice bed
This is the best hotel i staying in hongkong...A very big room with nice bed and good location but the counter staff all not so friendly...but who care I will be back to this hotel if we go hongkong again and i will tell my friend to stay at this hotel too if they are going.

8.7 Malik M.
Saudi Arabia
November 05, 2014
Oct. 2014 HK Visit
Hotel Comfort, Cleanliness, Locaton
V.Good

8 Eddie H.
Indonesia
October 22, 2014
nice place, clean, good service
nice place, clean, good service
nice place, clean, good service

8.7 KARON C.
Singapore
October 23, 2014
Royal plaza hotel
Nice and safe hotel, good location
We have stayed this hotel for 4 nights. I am traveling with my old parents and my boy. Since we have 2 big luggages, to make easy for me to handle, I have took a cab from the airport which cost me about HKD 260nett. It took about 1/2hr to reach the hotel. When we reached the hotel, the lobby was packed with people. Not sure if ALL these were the hotel guests? No seats at the lobby at all. It seems the lobby was always packed, everyday. We were early for the check in, around 12+pm, but the staff has helped to register and issue a room no. to me. No room until 3pm. So we have our lunch at the food court that is the shopping center next to the hotel, then we had a stroll to the Fa Yuan street using the link bridge. We were happy with our family deluxe room which allowed 4 of us to share in a room comfortably. The room iwas very nice and not too small as compare to the some HK hotel. The bed is standard queen size bed not smaller version that I have encountered before in other HK hotel. Every night when went back to our room, they will registered every guest's room no before can enter to the lifts. I felt a sense of security. All the staff there are very polite and withe swifty action? As long they see that you need assistance, they will immediately approach you, irregardless the bell boy or the floor manager there. However, it is a distance away to Mongkok station. Quite tiring that you need to walk through and flo everyday and every time especially for old folks and after a long day of shopping and walking.

8.7 Kwan L.
United States of America
October 22, 2014
Very nice stay
shopping mall, close to MTR, walking distance to Mongkok
It was a very nice stay.

10 siew P.
Singapore
October 21, 2014
Fantastic
Location wonderful gym size of room was good