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2015
Excellent 8.4
Based on 12549 reviews

Recent customer comments

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Excellent



based on 12549 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

7.7 Set T.
Malaysia
November 12, 2014
good location
good location, clean & comfort, safety
after 2 yrs i come back to this hotel. unimagined that it had renovated. so comfort. really worth for 5 star.

9 Nordina S.
Singapore
November 12, 2014
Enjoyable
The hotel room was very comfy.. The view to the swimming was nice.. Conveniently located near mtr and shopping centre is great..
It was good for me but great for the kids.. They love the bathtub so much and the soft fluffy bed and pillow! When I ask them what do they like about HK they didn't say Disneyland or Oceanpark instead its the bathtub and the bed that they kept praising. Gd job.

9.7 Lim M.
Singapore
November 12, 2014
Best Hotel location
comfort room , best location and staff performance
Good stay , easy going around the places. very comfort stay.

7 Yi Y.
Singapore
November 11, 2014
Nice hotel but location is a little off
clean, grand, next to shopping mall
The hotel was great, grand and clean but I didn't like the location as we had to walk to mongkok mtr everyday.

8.3 Yeong L.
Singapore
November 11, 2014
Good
Room was clean and beautiful. Cheap compared to other five star hotel. EPL on cable TV!

8.3 Kian T.
Malaysia
November 11, 2014
spacious room
spacious room, nice & comfortable room design,
Satisfied with the room, however it was on renovation we couldn't use the facility.

6.3 teh H.
Malaysia
November 10, 2014
Good location hotel
Good for relaks, shopping and dinning
It's a Great location,but certain staffs are not so friendly...and very tired to waiting the taxi to airport...have to line up at outside to waiting the taxi......and the shopping is under renovation, so it's looks dirty and a lots of dust and smelling....some of the shoppers inside the shopping are close for renovation... So there are not many choice to shops... Only can shop for the kids wears and sport wear shops....

6.7 teh H.
Malaysia
November 10, 2014
Great location and beautiful and elegance hotel
Good for Shopping,dinning,relak and very near to the lady market
It's a Great location,but certain staffs are not so friendly...and very tired to waiting the taxi to airport...have to line up at outside to waiting the taxi......and the shopping is under renovation, so it's looks dirty and a lots of dust and smelling....some of the shoppers inside the shopping are close for renovation... So there are not many choice to shops... Only can shop for the kids wears and sport wear shops....

10 Yang Y.
Singapore
November 10, 2014
Clean hotel with Good service
Comfortable, Good Service, Big
I have stayed in this hotel for 12 nights. The room is big , clean and comfortable. The services provided by the staff are good. Highly recommended. Will be back to stay in this hotel at the end of November 2014. :)

7.7 LOW L.
Malaysia
November 10, 2014
Nice
room cleanliness, room comfort, hotel environment
it was a nice stay in royal plaza hotel, everything is okay, but only when we entered the lobby, going to take lift to our room, the staff will asked what is our room number every time! It would be some annoying for us.