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2015
Excellent 8.4
Based on 12869 reviews

Recent customer comments

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Excellent



based on 12862 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 8.3
  • Food/Dining 7.5
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Hup T. from Malaysia
Families with older children
Stayed 3 nights in November 2014
Great location with good service
Good location, friendly and helpful staff, sophisticated room
Reviewed November 09, 2014

christo A. from Philippines
Families with young children
Stayed 4 nights in October 2014
awesome
smell, accomodation,
Definitely comebacking
Reviewed November 09, 2014

Heni J. from Thailand
Couples
Stayed 6 nights in November 2014
Smoke smell thru the vent spoiled it all
People. Food. Location
Our stay would have been perfect . Except for the cigarette smokes smell that filtered thru the vent into the rooms. Seemed more noticeable at night. What a great shame! A broken sleep from awaking coughing really made our holiday awful. But the lovely people made it bearable .
Reviewed November 08, 2014

Denny N. from Indonesia
Families with young children
Stayed 2 nights in November 2014
Great hotel with excellent services
Services, cleanliness, and great location
Excellent
Reviewed November 07, 2014

Chin C. from Malaysia
Families with young children
Stayed 3 nights in October 2014
Good stay
Clean, comfortable and friendly staff
I'm happy with the service provided by the hotel.
Reviewed November 07, 2014

Jia C. from Singapore
Groups
Stayed 4 nights in November 2014
royal plaza review
the room was cosy. good customer service
It was good. Just that the hotel might want to increase the free tv channels.
Reviewed November 07, 2014

ng H. from Malaysia
Families with young children
Stayed 4 nights in November 2014
convenient and near to shopping mall
spacious room, link to mall, and MTR
Reviewed November 07, 2014

Karen B. from United Kingdom
Business travelers
Stayed 4 nights in November 2014
Nice hotel, location not so great
The staff and the hotel room
Very good. Staff exceedingly helpful. Only real problem was controlling the shower temperature - or not being able to control it. Went from warm to boiling with no warning
Reviewed November 07, 2014

Amparo D. from Philippines
Families with older children
Stayed 4 nights in November 2014
you have a clean hotel but far area
Nice room, nice smell, nice comfort room
Memorable
Reviewed November 07, 2014

pei L. from Malaysia
Families with older children
Stayed 2 nights in July 2011
Prime location and value for money
Central location, nice rooms and good rates
It was a good location, dad and I stayed for a couple of nights just to bring him sightseeing around Hong Kong. The hotel is located in Mongkok area which comes alive at night with a plethora of food choices thus it's convenient. Also there are many shopping options. Highly recommended.
Reviewed November 07, 2014