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2015
Excellent 8.4
Based on 12728 reviews

Recent customer comments

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Excellent



based on 12728 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

Lee S.
Malaysia
October 04, 2014
good
room
good

Ashly B.
Australia
October 04, 2014
Just okay
Modern and clean, next to shopping centre with food court.
Modern 5-star hotel with nice rooms. King size room was good size for Hong Kong and we could just squeeze in 2 baby cots for our children. The location is a fair way north from the ferry areas that go to Hong Kong Island, so I would prefer to have found a hotel a bit closer. Hotel staff were disappointing with 5 or 6 times when I asked front desk concierge staff about how to get to places or where I could find a supermarket, they either did not know, told me the wrong information, or were dismissive. Checkout also took over 20 minutes queuing and then actually checking out my own account, so be prepared to wait if checking out on a Sunday morning. We would not stay here again.

Kheng S.
Australia
October 04, 2014
very professional hotel
services, servuces servuces
It was very good, would highly recommended.

Jennifer G.
Indonesia
October 03, 2014
Quite nice
Nice stay
Not memorable but quite nice stay

WEI N.
Singapore
October 02, 2014
Comfort stay
well located, room is spacious and the staffs are friendly

Callie T.
Singapore
October 02, 2014
clean and big room
the room are big and clean. good location. have many good food near the hotel. hotel staff are friendly.
Very good service. The staff are friendly. Good location.

liew G.
Singapore
October 02, 2014
Good stay
The buffet breakfast. Friendliness of house keeping stuff. Near to shopping center
It was very good although the mtr station was a little far.

Pheeraphat S.
Thailand
October 02, 2014
good hotel
big room clean and tidy

ang L.
Malaysia
October 02, 2014
NIce, clean, comfortable
NIce, clean, comfortable

Pongpeera E.
Thailand
October 01, 2014
Royal Plaza Hotel
1. Location