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Recent customer comments

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All reviews (12418)

Business travelers (1187)

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Excellent
8.4
based on 12418 reviews
Hotel Condition/Cleanliness
8.8
Facilities
8.6
Location
8.4
Room Comfort/Standard
8.7
Staff Performance
8.5
Value for Money
8.3
Food/Dining
7.5

7.7 Kin F.
Malaysia
July 03, 2014
Convenient and at city center
Location
Good and recomended to friends

8 Chan M.
Hong Kong
October 28, 2014
Value for money and good choice of city getaway
Very comfortable stay - staff helpful, rooms comfortable and spacious.
The hotel sits atop the Grand Century Shopping Mall and also Mong Kok East MTR which is very handy. We were on the 17th floor so had a good view, the room was modern, spacious and clean - loved the bathroom, great shower. On arrival the staff were very helpful...

7.7 Carol C.
Australia
July 01, 2014
Enjoyed our stay
Location, Room size, Shopping
Great location, conveniently located next to MTR, good size rooms and very good selection for buffet breakfast. Will definately stay there again.

7.3 Dewi L.
Indonesia
July 01, 2014
Easy and Comfortable
The bed is big and the hotel smells good and relaxing,My children love it The hotel attached to the Grand Century Mall~ Just above the Mongkok East Station, walking distance to street markets around.
I will stay in this hotel again for our next visit to Hongkong

7.3 LING T.
Singapore
June 28, 2014
Splendid stay!
Location, next to Mtr n hotel is up to the standard!
Comfortably stay, clean, good service, central location, shopping mall n Mtr just besides the hotel.

8.7 Kenneth A.
Canada
June 27, 2014
Excellent service.
Quality, comfortable, and design
Very relaxing and comfortable. Great service particularly the fitness facility.

8 Chi W.
Hong Kong
June 28, 2014
Very good hotel
Location, food and service

9.3 Hendy H.
Indonesia
June 28, 2014
Excellent Hotel
the modern design room
excellent hotel in mongkok district and very modern decoration and comfort luxury hotel with affordable rate

7.7 Jing Y.
Malaysia
June 28, 2014
First Class Hotel, So-So Service
Comfort Room, Centrally Located, Near Shopping Mall
Despite more than 10 sports channel, non showing World Cup, which is dissappointing. Check Out process very slow, not enough personnel (Started with 1 counter, then 2) to handle check out crowds during peak hours. 1100 - 1200. Else, all facilities are welldone. Including service qualities - (During Non-peak Hours)

7.3 Juliana L.
Singapore
June 29, 2014
Happy we chosen this hotel.
Convenient, good facilities, nice room and affordable
Great!! We return to this hotel again when we come HK