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Excellent 8.4
Based on 12852 reviews

Verified traveler reviews

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based on 12852 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5
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COLIN T. from Singapore
Families with young children
Stayed 7 nights in September 2014
Hotel Rating
Room layout, location, Shopping centre
During my 1 week stay at the hotel we felt the overall hotel standard is good, except my family and I feel the front desk staff is not friendly, Rush service most of the time, not helpful, NO Wowservice.
Reviewed October 11, 2014

Agnes N. from Malaysia
Solo travelers
Stayed 3 nights in May 2014
The hotel is clean and near by train station.
Good location,clean and very comfetable staying
Reviewed October 11, 2014

June E. from Singapore
Families with young children
Stayed 5 nights in October 2014
comfortable room
spacious, clean and the mall is nearby to do some shopping and dining
stay was good, room is clean and comfy beds.
Reviewed October 11, 2014

Brenda P. from Macau
Families with young children
Stayed 2 nights in July 2014
Clean Hotel
Clean, beautiful swimming pool, confortable
This is the first time i stay in this hotel, is a very recommend hotel with a beautiful swimming pool. Have three swimming pool, one big with cold water, one middle with hot water and one small for the babies, all of them have massage, very comfort and relax. Just a few minute walk to MK mrt, the hotel also provide shuttle bus to mtr and few places.
Reviewed October 10, 2014

Yin C. from Singapore
Families with older children
Stayed 2 nights in April 2014
One of the best hotel stays ever!
Clean room, fantastic service, convenient location
Nothing to pick on :)
Reviewed October 10, 2014

Tabbush D. from United States
Business travelers
Stayed one night in October 2014
Bad Bed
Interior design, Grohe faucets, Daybed
It was terrible. The bed was fake, a rollup bed, that gets folded into the wall. I couldn't sleep.
Reviewed October 09, 2014

Woo K. from Singapore
Families with young children
Stayed 4 nights in October 2014
Convenient, Comfortable and Value for Money
Convenient - Hotel linked to MTR station.. Hotel staff very friendly & helpful. Room is very tidy and properly clean-up daily by housekeeper.
There is proper sheltered drop-off point for Taxi outside the Hotel. No problem taking a Taxi, available Taxis queuing outside Hotel to pick-up Hotel guests/passengers. Taking MTR is also very convenient, just 3 minutes walking distance. Good safety/control system - Access to the Hotel rooms' level/floor inside Lift and Lobby toilets controlled by Guests' Room Access key/card. Big Hotel room & toilet and very spacious inside the room. Spacious Lobby with sufficient sofa for guests waiting for check-in/out. Hotel staff very efficient during check-in/out process. Very niece ambience at Hotel Lobby.
Reviewed October 09, 2014

Wai N. from Hong Kong
Business travelers
Stayed 2 nights in September 2014
very good
very nice
Reviewed October 08, 2014

Hui H. from Singapore
Families with young children
Stayed 3 nights in February 2014
Enjoyable stay
The location, the hotel room and facilities and the comfort
It was quite enjoyable stay for us especially when we were upgraded to executive floor.
Reviewed October 08, 2014

Hui C. from Singapore
Stayed 4 nights in May 2014
Convenient location
Strategic location with accessibility to the 2 different line with walking distance, link to shopping mall, free wifi in room
The overall experience was good. Comfort & spacious room. Cleanliness of the room was good. However, the front desk service needs improvement. There was no clear indication of the 2 queues in the front desk counter with misunderstanding occurs. Staffs are helpful in providing directions but not necessary the nearest route.
Reviewed October 07, 2014