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Recent customer comments

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Excellent



based on 12426 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Staff Performance 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

8.7 Eleanor N.
Singapore
June 16, 2014
Enjoyable stay
Very clean, modern and accessible to the MTR
Excellent, the room was very clean and comfortable. We will recommend to our friends should they decide to come to Hong Kong.

8.3 Margaret T.
Singapore
June 16, 2014
Comfortable and pleasant
Convenient location, good security and helpful staff
We enjoyed our stay at the Royal Plaza. Very comfortable room size for Hongkong hotel standard. Clean and staff members are happy to help. We like the fact that the hotel engaged a staff to be at the lift lobby at night to check and ensure that visitors going into the lifts are hotel guests. Not our first time staying at Royal Plaza and this will also not be our last.

9 Allen T.
Australia
June 15, 2014
Great hotel and staff. Really enjoyed my stay.
Quiet Clean Friendly
Amazing. Very happy. Will go back again. Enjoyed the facilities immensely.

6.7 TEO A.
Singapore
June 19, 2014
Pleasant and relaxing
Easy access to airport due to avail bus shuttle to take airport express at hotel. Good ambience. Fast check in and out service
Fairly pleasant stay with reasonable price. While the Mong Kok East MTR is located at basement of Hotel, it is an inconvenient line as switching of lines are required and had to walk at least 10-15 mins to tap on main line such as Mong kok and prince Edward mtrs, very tiring walk after a long day outing with kids. Not advisable for anyone with use of strollers or elderly tourists with walking problems as escalators were not always in operation and must use long flight of staircase. While the hotel provides bus shuttle to a few main mtrs , schedule is fixed at abt an hour interval so once u miss it, need to wait and reservation is required. Good swim pools esp heated pool, good relaxing place after a long day outing and pool staff very polite and good service attitude.

8.3 Geok O.
Malaysia
June 17, 2014
Good
Comfort, clean and good

4.7 David B.
Australia
June 16, 2014
Hotel is always pack with mainlander in lobby area
Only swimming pool is ok , restaurant is very expensive to dine in, $8 aud for a can of coke,
Hotel room is small, ceiling very low make it uncomfortable to stay, overall HK is pack of peoples and dont speak much english, everything expevsive

8.3 Jennifer L.
Singapore
June 16, 2014
Fantastic hotel at a great location
Room Staff Location
Wonderful n relaxing stay. Definitely will recommend to friends

7.7 moh L.
Malaysia
June 16, 2014
Nice hotel,very clean,easy to find,swimming pool,
good locitionclean,service is good,food nice
shopping,good locitionclean,service is good,food nice

9.3 Weng Y.
Singapore
June 16, 2014
Spacious and modern hotel ideal for families
1. This is the fourth time we have been to Hong Kong and this hotel has certainly the most spacious room that we have stayed in.

9.3 Yiming Y.
Singapore
June 16, 2014
Great value for money will choose this hotel again
Value for money Newly renovated Good location
Great access to public transport, major shopping Street, comfortable stay